Operations | Monitoring | ITSM | DevOps | Cloud

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Transforming to an Engineering Culture of Curiosity With a Modern Observability 2.0 Solution

Relying on their traditional observability 1.0 tool, Pax8 faced hurdles in fostering a culture of ownership and curiosity due to user-based pricing limitations and an impending steep price increase. Pax8’s platform engineering team was keen on modernizing the company’s cloud commerce platform, but they were hitting obstacles with their traditional observability 1.0 tool, which relied on the three pillars of logs, metrics, and traces.

A New Approach to the Service Model in the Data Industry

In this livestream, I had a great discussion with Paul Stout and Scott Gray from nth degree about how the service model has evolved from a focus on time and materials to outcome-based services. Watch the full conversation here and leave with a roadmap for improving your next service engagement. Security teams often have a love-hate relationship with onboarding new tools.

What is Byte-sized Digital Transformation? And How to Optimize it?

The digital revolution is upon us, and businesses are under immense pressure to adapt. Customers demand seamless online experiences, competitors innovate at breakneck speed, and market landscapes shift in the blink of an eye. The traditional response – a large-scale digital transformation – while alluring, can often be daunting and time-consuming. The IT ecosystem is a constantly evolving battleground.

Embracing the AI Revolution: A Leader's Perspective on the Future of Business

"In a world where change is the only constant, the rapid advancement of Artificial Intelligence (AI) is a formidable force that is redefining life and commerce. As we witness firsthand the seismic shifts occurring in the business world due to the advent of AI, the landscape is changing rapidly, and with it, the rules of engagement for companies across the globe.

Simplified onboarding using configuration rules

If your business is growing, then so too must your IT infrastructure. Servers, VMs, databases, nodes, pods, containers, and all of your digital resources spawn up and down—all in accordance to your business' needs. The catch is all of these infrastructure elements have to be monitored without it being a herculean task to your team to do so. Here are some pain points that arise every time a server or VM is added: Configuration rules will help you solve all these problems and more.

The role of psychological safety in incident response

Incidents impacting your customer and user-facing services can be stressful, both for the responders on your team who are working on a resolution, and for the other stakeholders in your business. For teams to solve incidents quickly and effectively, responders need to be able to trust each other and stakeholders have to trust the responders. This level of trust is hard to cultivate if your organization doesn’t have a significant amount of psychological safety.

The Leading Data Dashboard Examples

As organizations produce a significant amount of data from varying sources, simple analytics tools can make it challenging and time-consuming to derive insights from this data. Data dashboards can assist with this. A data dashboard is a visual representation of data that offers an at-a-glance view of key performance indicators (KPIs), metrics, and other important information relevant to a particular business, organization, or process.

ChatGPT & the Enterprise: Balancing Caution and Innovation in the Age of AI

OpenAI's groundbreaking AI tool ChatGPT was officially launched on November 30th, 2022. However, it wasn't until the early months of 2023 that its impact truly began to ripple through the global consciousness. This transition from a novel technological release to a sensation that captivated the world was both rapid and remarkable. The metrics speak volumes: According to Similarweb, ChatGPT garnered around 266 million visits in December 2022.

Mattermost's cloud optimization journey: Pillars of success, future strategies & lessons learned

Mattermost has embarked on a transformative journey in cloud optimization. This journey is marked by strategic initiatives, innovative approaches, and valuable lessons, all aimed at enhancing efficiency and reducing costs. This blog post explores the successful strategies that have guided our cloud optimization efforts. It also highlights our future direction with an emphasis on ARM/Graviton workloads and shares insights from our experiences, particularly regarding spot instances.