Operations | Monitoring | ITSM | DevOps | Cloud

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The Debrief: Meet our VP of Engineering-Norberto Lopes

Recently, we introduced our very first VP of Engineering, Norberto Lopes, to incident.io. As with all of our new joiners, we thought it would be helpful for folks to get acquainted with who exactly he is! So in this episode of The Debrief, we'll do exactly that. We sat down with Norberto to ask about his background, what he was doing before incident.io, what motivated him to join the company, and a whole lot more.

Reduce Cloud Costs and Recover Application Waste | Pepperdata Capacity Optimizer

Pepperdata has saved companies over $200M over the last decade by reclaiming application waste and increasing your hardware utilization to reduce costs in the cloud. It completely eliminates the need for manual tuning, applying recommendations, or changing application code: it's autonomous, real-time cost optimization.

Turning Logs into Metrics with OpenTelemetry and BindPlane OP

Turning logs into metrics isn’t a new concept. A version of this functionality is implemented in most agents, visualization tools, and backends. It’s everywhere because converting logs to metrics has many practical applications and is one of the fundamental mechanisms for controlling log volume in a telemetry pipeline. In this post, I’ll briefly overview log-based metrics, explain why they matter, and provide examples of how to build them using OpenTelemetry and BindPlane OP.

xMatters Support - Change Intelligence

Because digital services can experience thousands of changes per day, it’s critical to intelligently surface change information in a way that’s meaningful and actionable for resolvers. By presenting relevant changes within the context of an incident, resolvers can identify recently changed services, gain greater insight into potential root causes, and immediately take action to mitigate and resolve the issue. Let’s take a look at Change Management in xMatters.