Operations | Monitoring | ITSM | DevOps | Cloud

How important is network compliance for your remote work environment?

With a majority of the workforce now adopting a work-from-home routine, maintaining the normal functioning of your network and ensuring compliance with industry standards is not an easy job. When employees are working remotely, it is especially crucial to ensure network compliance with industry standards and internal policies to secure your network from cybersecurity breaches.

How implementing a BYOD initiative helps prepare remote workers for COVID-19 era challenges

As the COVID-19 pandemic continues to force employees to work from home, businesses are facing new and unique challenges to ensure business continuity. When remote work is mandated due to COVID-19, the transition isn’t smooth for many businesses; not every business has the infrastructure to make the abrupt shift, even given the immediate need to go remote.

Email, security, and breaches

Email-based attacks can take many forms, and are typically deployed by cybercriminals in order to extort ransom or leak sensitive data. Just recently, a banking Trojan named Trickbot targeted Italy, a hotspot for COVID-19 cases, with email spam campaigns. While the email subject line is in line with the daily concerns and talks about spread of the virus, the attachment was actually a malicious script.

Managing Major Incidents with ServiceDesk Plus

In this video, we will examine a real-life major incident where an internet service provider (ISP) faces a massive outage, and scores of its customers are receiving 502 (bad gateway) errors. Learn how to harness the full potential of ServiceDesk Plus, and establish the best practice framework for managing any level of incident in your organization.

Managing Major Incidents with ServiceDesk Plus Cloud

In this video, we will examine a real-life major incident where an internet service provider (ISP) faces a massive outage, and scores of its customers are receiving 502 (bad gateway) errors. Learn how to harness the full potential of ServiceDesk Plus, and establish the best practice framework for managing any level of incident in your organization. Follow us on social.

Cybersecurity use cases for better remote workforce management

In the new normal, if your business has chosen remote operations, this might attract malicious actors. Hackers prey on the remote workforce whose vulnerability has increased in multifold ways. While infrastructural concerns, such as working outside the corporate IT network and using home Wi-Fi are inevitable, other issues, including using personal devices and retaining privileges to access more than required business resources add to the magnitude of this vulnerability.

Everything you need to know about ITIL4

ITIL 4 is the first significant update to the leading IT service management(ITSM) and digital service management framework since 2011. Drawing on extensive input from industry experts around the globe—including content writers, reviewers, and contributors—ITIL 4 includes practical guidance on how to tailor your IT management strategy in an increasingly complex business environment.

SQL Server, Part 3: Adopting the principle of least privilege

In the previous blog in this series, we discussed authentication and authorization mechanisms, and how configuring them properly can help secure your databases. In this blog, we’ll talk about how data breaches can be prevented by implementing the principle of least privilege (POLP). According to Verizon’s 2019 Data Breach Investigations Report, insiders account for 76 percent of all compromised database records.

Security configurations-Part two: 8 imperative security configurations for your arsenal

In part one of this two-part blog series, we discussed seven reasons security configurations are an important part of an organization’s security posture. In this part, we’ll look at eight security configurations that can help with ensuring comprehensive control over the endpoints, avoiding vulnerabilities, deploying security configurations, and automating a number of verticals of endpoint security.

Five worthy reads: Multiexperience: The next milestone in the digital transformation curve

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we’ll take an in-depth look at multiexperience which came in second on the list of Gartner’s top 10 strategic technology trends for 2020 and it’s importance in an organization’s digital transformation.