In a traditional DevOps implementation, you automate the build, test, release, and deploy process by setting up a CI/CD workflow that runs whenever a change is committed to a code repository. This approach is also useful in MLOps: If you make changes to your machine learning logic in your code, it can trigger your workflow. But what about changes that happen outside of your code repository?
If you missed KubeCon North America 2023 in Chicago, or you were there and spent more time in the “hallway tracks,” you may have missed some of the big news that came out of the show. We covered the big happenings in the open source cloud native and observability realm in the latest episode of OpenObservability Talks!
Organizations are constantly looking to grow and expand, which requires establishing strong foundations, especially for the IT infrastructure. The challenge in achieving this is to consistently push the limits of the IT infrastructure to deliver more business excellence. To ensure success, management operations should be fine-tuned, and this often requires improving tool sets, skillsets, and personnel.
Perhaps the most defining trends of the 2020s so far have been abrupt change and mixed signals. IT spending is no different. A mere 3 years ago, COVID-19 swept the globe and thought leaders were calling for the start of a “new normal” and predicted that life on Earth would never be the same – and a major component of that change would be a move to remote-first and digital-everything.
Downtime is unavoidable, and incidents happen. Organizations need to be rapid and transparent in communicating incidents with their customers. Lack of timely communication can jeopardize the entire incident management process and increase user frustration. This guide provides rich insights into what incident communication is, why it's important, and best practices for effective incident management. What is an incident, and why is incident communication important?
