Operations | Monitoring | ITSM | DevOps | Cloud

Is your ITSM platform quietly limiting your automation strategy? In this webinar, Resolve breaks down a critical misconception in modern IT operations: why ITSM systems were never designed to serve as orchestration engines, and what it’s costing your organization when they do. You’ll learn.

Is Your DevOps Strategy Ready for the AI Era? AI is accelerating modern software delivery—but it’s also raising the stakes for security, compliance, and auditability. As AI-driven change increases, many organizations are discovering that incomplete DevOps practices are creating new risk. Based on insights from 800+ global IT professionals, the 2026 State of DevOps Report reveals why vendor‑backed, enterprise‑grade DevOps platforms are becoming critical for managing AI‑driven risk and meeting evolving regulatory demands.

Automation worked perfectly… and still sent our employee 3,000 miles the wrong way. That’s the problem: It doesn’t fail; it fails confidently. Pairing AI with deterministic workflows is the way forward.

"CFEngine: The agent is in" is our monthly webinar series, where we show new features, teach best practices, and keep the community informed about everything CFEngine.

What separates average IT support from truly exceptional service? In this episode of Agents of IT, Ari Stowe sits down with Nora Osman, CEO of Norvana, to unpack how the best organizations are transforming service delivery by combining AI, automation, and human empathy. Nora shares real-world lessons from leading large-scale service transformations, including how a simple shift in perspective turned a struggling service desk into a high-performing customer experience engine. Her approach is clear. Technology alone is not enough. You need context, empathy, and purpose.