Operations | Monitoring | ITSM | DevOps | Cloud

JSON Basics: Building Blocks for Workflow Automation

Automation workflows add a lot of value to an organization’s day-to-day operations. At a minimum, they streamline the execution of complex, multi-step processes, thereby allowing people to focus on higher-value tasks. On top of that, automation workflows can provide valuable insights through the metrics that they gather – including the number of requests, the date and time they were requested, the time it took to complete each request, who made the request, and much more.

How to Detect Ransomware: 12 Monitoring & Alerting Opportunities to Automate

Ransomware threatens the loss of crucial data as well as financial loss. However, with the right knowledge and tools, you can take action to protect your business from the damaging effects of ransomware. In a 2022 Coveware Q1 ransomware report, the average ransom payment was $211,529 with an average of 26 days for downtime suffered. Ransomware obviously continues to be a huge and costly threat to industries across the board.

What to Automate First in Your SOC - Intro to Torq Webinar

Automation can transform how security teams operate, but knowing where to start can be the most difficult part. At Torq, we help teams make these decisions every day. Using our no-code automation platform, security teams can be up and running with their first workflow in as little as a few hours. The secret to making it work is our template library. This 45 minutes webinar will show you how to begin an automation program from scratch, using Torq.

Puppet and Government: Adopting infrastructure as code

Government agencies are facing a rising need for changes to their IT infrastructure. This need is becoming even more urgent as they continue to migrate operations to the cloud. Leveraging modern cloud applications and resources within an existing legacy agency environment requires IT agility to maintain the balance of security while keeping pace with an agency’s mission.

Automatically Update URL Blocklists in Zscaler Using Torq

Blocking access to certain URLs is a simple, effective strategy for protecting users and the network. But, in a world where new and increasingly sophisticated scams seem to appear almost weekly, the task of maintaining that list can become overly burdensome when performed manually. Torq offers a number of ways to automate URL blocklist management, reducing manual effort and speeding up response to new threats.

How Automation and AI are Transforming Service Desks in 2022?

To modernize how organizations do business worldwide, they are adopting AI along with digital technologies. By doing so, companies strive to enhance productivity and efficiency and innovate new customer and employee experiences that will improve competitiveness. Organizations and their leaders must adopt a transformational and holistic mindset to succeed. They need a digital transformation that solves customer experience for multiple service queries.

How to Automatically Suspend Inactive Accounts Using Torq

Contractors, freelancers, and other temporary workers have become essential parts of the modern enterprise. For IT and security teams, these individuals present unique challenges compared to full-time workers—and potential risks. The ‘offboarding’ process for these contractors is often less formal than bringing them on. Meaning, many just stop using their entitlements and accounts without actually closing them. These dormant accounts can pose serious risks to the organization.