Operations | Monitoring | ITSM | DevOps | Cloud

Automation

The best of the PowerShell Gallery, right in your PE Console

PowerShell DSC might be the new kid on the block when it comes to configuration management, but it's certainly not lacking in power. DSC resources offer unprecedented hooks into the Windows operating system and provide straightforward configuration functionality that will make your Unix coworkers green with envy. It's a shame it's not easier to use….

Automating incident response with Relay and PagerDuty

DevOps and SRE teams are under intense pressure to reduce the Mean Time to Recovery (MTTR) in resolving incidents. The latest integration between Relay and PagerDuty eliminates the “digital duct tape” by creating reusable, event-driven workflows to close the loop on incidents faster through Relay’s event-based automation approach.

How Automation Helps The Site Reliability Engineer

Automation has been with us for decades now and with years of experience and experimentation we are arriving at a best practice known as site reliability engineering. Site reliability engineering seeks to manage the risk imposed from multiple agile changes to protect business revenues and sustain positive customer experiences.

Automation and changing needs, featuring Forrester

In an ever-changing world, the future of work is changing as well, and it has accelerated some areas of automation that we were already moving toward. I sat down with our guest speaker, Leslie Joseph, Principal Analyst Serving Application Development and Delivery at Forrester Research, for a webinar to discuss these questions and get a better understanding around how automation plays an important role in supporting companies through crises and preparing them for an uncertain future.

Building Momentum with a Gold Stevie and Highest Ranking in AIOps Market Analysis

We are super excited this week to celebrate not just one but two major accolades: winning a Gold Stevie Award and achieving the highest ranking in every category of EMA’s new AIOps Radar Report. Resolve won the Gold Stevie in the Digital Process Automation Business Technology Solution category, which recognizes the best solutions for automating complex workflows and digital business processes.

IT Pros on the Future of Automation and AI in ITSM

Think about your last online order. If you’re a frequent online shopper and have created profiles for sites you visit often (*raises hand*), then you’re probably familiar with customized recommendations. Based on your purchase history, location, and other factors, the website may suggest other items you might be interested in buying. And if you’re on the site long enough, chatbots may appear asking if you have questions or need assistance locating something.