Operations | Monitoring | ITSM | DevOps | Cloud

Just about every organization today relies on key applications running on complex multi-cloud environments to transact business and enable users to work. It is critical to ensure that those applications are running optimally. A solid monitoring and alerting system is required to know when an issue needs attention. But having a robust monitoring system is not enough.

A reliable digital customer experience is critical to the success of digital-first businesses. Each minute of downtime can result in the loss of revenue, unsatisfied customers, and damage to reputation. However, as your uptime gets closer to 100%, it gets exponentially harder to improve and often comes at the cost of speed of innovation. A good balance between innovation (i.e., new feature releases) and maintaining an acceptable level of reliability is key to success in the digital world.

Almost every organization is going through digital transformation. According to IDC, direct digital transformation investment is growing globally at a compound annual growth rate of 15.5% and is expected to approach $6.8 trillion by 2023. Customers quickly embrace the benefits of a customer experience reshaped by technology. However, they have little patience when that technology doesn’t work as expected.

Monitoring the digital experience of users is a must-have these days. Ensuring the end clients are satisfied is difficult though. People are not keen to provide feedback; they just change the vendor without explanation. It is, therefore, crucial to build enough observability into a front-end application (a web page or a mobile UI) so it can tell the story of how well the user perceived the interaction within the application.

Hey folks! We’re excited to announce that we’ve vastly expanded the capabilities of our Terraform provider. Previously, our Terraform provider was limited to creating and managing services as a resource. We have now covered the entire spectrum of resources available on Squadcast right from creating and managing users, escalation policies and also managing SLO’s via our Terraform provider. What does that mean for you?

At this point, you already know how powerful syslog is (and if you don’t, check out “Introduction to Syslog”). But here’s the thing: Scaling your systems to consume high volume syslog is like fighting zombies. Weird unexpected behavior and no easy solutions. Before you fight zombies, though, you have to understand them. So, here are the challenges for scaling syslog one by one.

Aiven for PostgreSQL® There's more than one way to use Aiven. Read on to learn how to use the Aiven command line tool to do common tasks.

We are thrilled to announce that Grafana Incident is now generally available to all Grafana Cloud users, including our generous free tier. (You can sign up for a free Grafana Cloud account now.)

Website uptime monitoring is crucial for any business that depends on its website. But for companies whose whole service is online, it is essential. If your site isn't reliably serving users when they need it, your competitors are just a Google search away. So you can't just check your site is running now and then - you need a tool to check it as frequently as possible.

If you’re familiar with PagerDuty, you probably associate it with alerts about technical services behaving in ways they shouldn’t. Maybe you yourself have been notified at some point that a service wasn’t available, was responding slowly, or was returning incorrect information. That’s the common use of a service in the PagerDuty platform.