Operations | Monitoring | ITSM | DevOps | Cloud

The cloud has revolutionized the way businesses operate. It allows organizations to access computing resources and data storage over the internet instead of relying on on-premises servers and infrastructure. While this flexibility is one of the main benefits of using the cloud, it can also create security and compliance challenges for organizations. That’s where cloud governance comes in. Cloud governance is a framework for managing and regulating how data is accessed and used in the cloud.

Achieving cost savings is one of the main drivers for cloud adoption. But for most companies, controlling cloud spend is much more challenging than anticipated. In a recent survey, 94% of IT decision makers report they are overspending in the cloud. Our own survey on cloud costs revealed 90% of executives say better cloud cost management and cost reduction is a top priority.

I was hosting my regular monthly Business Office Hours a few weeks ago and the following question was posed by one of my partners: “Do you have any collateral or talking points I can use to help persuade my break/fix customers to move over to managed services?”

Sometimes we associate fast-growing networks with power and success, but being small doesn’t mean you can’t compete—you just need to be smarter at creating a sustainable competitive advantage. Here are 10 things you can do as a small managed service provider (MSP) to punch above your weight. A documented process is a consistent process. And once you document how a process is carried out, you can then look for ways it can be improved.

As in any high-growth environment, expanding your suite of products and capabilities can contribute to a growing backlog of errors, and challenges prioritizing them… a scenario not lost on the team at Airtable, a connected apps platform that more than 300k organizations, including 80% of the Fortune 100, rely on to connect their teams, data, and workflows. To support organizations like Amazon and IBM, Airtable ships new features and updates through multiple deployments a week.

Is microservice quality a focus for your team this year? Perhaps you’re looking to improve your service performance. Maybe you feel like your organization needs better ways to enforce best practices or ensure that service quality doesn’t degrade over time. Let’s take a look at these three areas and share some concrete recommendations for strengthening your services and creating a long-term culture of quality.

The leap to remote work happened nearly overnight with the pandemic, and it’s clear that hybrid work and digital dexterity is the way of the future. As a result of this shift in the way we work, companies have invested in new technologies to adapt to the growing remote world, with 69% of companies planning to increase their investment in digital tools even more in 2022. Additionally, over 90% of businesses strive to implement hybrid work environments.