Operations | Monitoring | ITSM | DevOps | Cloud

Building a Happy IT Team: Growing and Maintaining Morale

A job can be, and should be, more than just a paycheck. Sure, we all know that we're here to get paid. But the life that a person has at work should feel rewarding, supportive, and genuine. In this stream, we brought on a few IT leaders to discuss some thoughts on how you can keep your employees happy and go beyond a quarterly pizza party to provide a fulfilling workplace environment for your team for years to come.

Accelerate Incident Investigation with Biggy AI

Meet BigPanda Biggy AI, the interactive AI that’s purpose-built for incident responders. Powered by BigPanda’s AI-powered ITOps and incident management platform, Biggy streamlines troubleshooting for incident management by aggregating data such as observability tools, service history, informal and institutional knowledge, and more.

Observability Insights From KubeCon 2024 - Summary

In this video, I’m breaking down the biggest themes and key takeaways from KubeCon 2024’s observability sessions. From OpenTelemetry’s growing role as the standard for telemetry data to how AI and continuous profiling are shaping the future of proactive, scalable and cost-effective observability. If you missed KubeCon 2024 or want to stay on top of observability trends, this recap will get you up to speed in just a few minutes.

What Is Real User Monitoring (RUM)?

Even if your website is perfectly designed on paper, users don’t always follow the script. They often behave in ways you might never predict. Real user monitoring (RUM), also known as end-user experience monitoring or digital experience monitoring, closes that gap by providing a moment-to-moment view of user interactions. It allows you to spot where visitors encounter friction, confusion, or slowdowns that could impact conversions. These insights benefit your entire team.

What is the curl command?

curl is one of those programs that feels like its always been there for you in a pinch, like when you're trying to debug what your API is doing, and yet we never take the time to actually learn how to use it (I only ever used it via "copy as curl" from my browser's devtools). It's insanely powerful too, run curl --help all to see what I mean. In this article, we're going to take the time to learn what we can do with a tiny subset of curl's options, so we don't have to look them up every time.

Best Monitoring Solutions for Nonprofits in 2025

In 2025, nonprofits will rely heavily on technology to achieve their missions. They need reliable infrastructure to manage databases, run online campaigns, deliver critical services, and more. Limited resources make it difficult to maintain their systems efficiently. Monitoring solutions provide visibility into system uptime, performance, security, etc. With monitoring, nonprofits can focus on their missions without worrying about infrastructure failures or other errors.