Operations | Monitoring | ITSM | DevOps | Cloud

Query Smarter, Not Harder

We're excited to share an update to our Analyze package—introducing the RQL AI Assistant, a natural language AI assistant to help you write your RQL queries. If you've ever been frustrated by the complexity of Rollbar Query Language (RQL) or the time it takes to get your data, this feature is the solution you've been waiting for. We understand working with the RQL has been a steep learning curve for many.

Service Blueprinting and Orchestration for Elevated Customer Experiences

Chances are, you’re familiar with the strategy of adding an additional “9” to service level agreements (SLAs) to boost the experiences your organization provides. With plenty of ways to do so, there’s one that particularly stands out among the others: Service Blueprinting. Banking executive Lynn Shostack in 1984 first described a service blueprint in a Harvard Business Review publication.

4 ways innovative companies can navigate digital transformation

From the tight global labor market to social and political volatility, macroeconomic headwinds continue to hamper business growth. Such a complex environment is anything but smooth. Your organization may be feeling pressure to deliver on initiatives to support talent, products and services, and business operations. Finding success in these areas requires digital transformation. Innovative companies are best positioned to prosper and thrive.

What is Gremlin?

Today’s technology leaders are facing a reliability gap. Customers expect their apps to be fast and available. But with Devops and distributed systems driving more speed and complexity, it’s harder than ever to find and fix the reliability risks that can impact customer experience–before it’s too late. To close the Reliability gap, we need a reliability strategy. One that’s proactive, measurable, built-in and automated. We need a reliability platform.

3 Ways to Sell DORA to Your Boss

3 Ways to Sell DORA to Your Boss. If you've bought into the concept of DORA, and now it's time to get your boss on board, these three tips will help you succeed. Just remember: Give Sleuth a try and see how we give teams actionable insights on how to improve, no-code automations to instantly ship improvements, and metrics to measure their impact — all in a way that both managers and developers love.

400x deploy frequency? One team's DORA success

Is 400x deploy frequency possible? One team achieved it with the DORA philosophy and metrics. It doesn't happen overnight, but it's possible if you commit to it. Nathen Harvey shares a DORA success story. Give Sleuth a try and see how we give teams actionable insights on how to improve, no-code automations to instantly ship improvements, and metrics to measure their impact — all in a way that both managers and developers love.

Gremlin for DORA compliance: how financial services firms build digital resilience-and prove it

The Digital Operational Resilience Act (DORA) is set to significantly impact the financial sector. Coming into full effect in 2025, this EU regulation will set new standards for information and communications technology (ICT) risk management. In this landscape, how can financial firms ensure they’re not only compliant, but also operationally resilient?

What Is the True Cost of Downtime for Businesses?

The financial and operational ramifications of downtime have become increasingly pronounced over the past seven years. In 2014, Gartner predicted that downtime costs organizations an average of $300,000 per hour. However, recent statistics lie in sharp contrast to this 6-figure estimate, with 44% of organizations now counting their hourly downtime costs at over $1 million - exclusive of the ensuing penalties or legal fees.