Operations | Monitoring | ITSM | DevOps | Cloud

Inevitably, in the lifetime of a service or application, developers, DevOps, and SREs will need to investigate the cause of latency. Usually you will start by determining whether it is the application or the underlying infrastructure causing the latency. You have to look for signals that indicate the performance of those resources when the issue occured.

We launched the Stanza log agent just over one year ago. Stanza is the result of an uncompromising stance on performance, processing, and configurability for log telemetry. It took mere days for friends and colleagues in the space to raise the obvious objection – there are already so many logging agents, so why spend time on a *new* one? We also heard from competitors who had a snarkier take…

You may have come across the word "nameserver" if you maintain your own website. You may, however, have no true idea of what one is or how it works. Knowing a little about the “nameserver” concept can help you manage your website. Simply said, nameservers help browsers in establishing links between URLs and websites. They're essential since we'd have to memorize IP addresses to visit websites if we didn't have them.

Over the last 15-plus years, the Payment Card Industry Data Security Standard – a.k.a. PCI DSS – has endured as the bellwether of IT security standards. For today’s e-commerce vendors and cloud centric retailers, maintaining alignment with “PCI” remains as relevant as ever, especially given the continued proliferation of threats and diversity of cloud and hybrid environments.

Maintenance of your incident management practice is as important as creation - find out what you can do to keep your engineering organization strong and consistent year over year.