Operations | Monitoring | ITSM | DevOps | Cloud

(2018) Scrum roles explained - The Agile Coach - Ep. 3

This video introduces the people involved in the various Scrum ceremonies: Product Owners, Scrum Masters and Development Teams. Hosted by Jira Software Group Product Manager, Megan Cook, meet the people who will keep your project moving in the right direction in third video of the Agile Coach series.

(2018) Scrum artifacts - The Agile Coach - Ep. 4

This video introduces artifacts, which are the tools you make in the Scrum process and include the product backlog, the sprint backlog, and the increment with your definition of “done.” Our host, Jira Software Group Product Manager, Megan Cook covers these core artifacts and shares how the Jira team uses Artifacts themselves.

Heatmaps Make Ops Better

In this blog miniseries, I’d like to talk about how to think about doing data analysis “the Honeycomb way.” Welcome to part 1, where I cover what a heatmap is—and how using them can really level up your ability to understand what’s going on with distributed software. Heatmaps are a vital tool for software owners: if you’re going to look at a lot of data, then you need to be able to summarize it without losing detail.

Organize Your Monitoring With Tags and Filtering

If you’re responsible for keeping tabs on multiple domains, finding what you need when you need it is often half the battle. Want to access checks quickly and easily? Create custom tags for filtering checks in your Dashboard. You will get the info you need without having to look through unrelated information about other sites. Not sure how to organize your checks?

PagerDuty API Introduction

Learn how easy it is to get up and running with the PagerDuty API in just a few minutes. Harness automation in your incident response and digital operations by leveraging PagerDuty’s REST based API. This video covers basic concepts regarding APIs, REST and JSON. You will also be introduced to PagerDuty’s industry leading interactive API documentation that will automatically provide executable API code at your fingertips.

Observability-Driven Development

TDD is table stakes for any good team, but it’s not enough: these days you need ODD: Observability-Driven Development (and Design). Observability should be baked into every step of your software development process, from conception to maintenance period. No pull request should ever be accepted without being able to answer the question, "how will you know if this works?".