Operations | Monitoring | ITSM | DevOps | Cloud

The benefits of leadership coaching in the tech industry - with Cindy Gross

Steve is joined by Cindy Gross to discuss leadership coaching in the technology industry – what it is, how it works, and the many benefits it brings. Recorded on-site at PASS Data Community Summit 2025 in Seattle. Cindy is an executive coach and Adaptive Leadership Expert with 25 years in the US tech industry. As a former SQL Server Master (MCM) and expert in cross-organizational navigation at Microsoft, she transformed her focus from complex technical systems to empowering leaders within systemic chaos.

[Webinar] Conquering the Complexity of Self-Hosted Apps with Agentic AI SRE

Most enterprise SaaS products, like Komodor’s Autonomous AI SRE Platform, require installing a remote agent on the customer’s infrastructure, which varies significantly from one organization to another, in terms of architecture, configurations, permissions, processes, and more. This “unmanaged” model creates major blind spots, making daily operations, observability, debugging, and incident response challenging. When failures occur, limited visibility and bespoke systems make root-cause analysis slow, incomplete, or impossible.

Ghosts of Servers Past: The Bare-Metal Comeback Story

Bare-metal. Just reading that word might trigger a physical reaction for some of us. Dusty closets, old server rooms, and loud rigs that never seemed to work quite right. Remember waiting days for IT to provision a server, only to realize your ticket got lost in the shuffle? Or the classic "well, it worked on my machine" excuse right before a production push? Ah, the good old days.

Cove Data Protection Feature Focus: Critical Configuration Changes

Cove 26.2 delivers Critical Configuration Changes, the second feature in our Anomaly Detection story. This feature allows users to create event-based alerts for indicators of compromise in their backup policies, such as changed retention schedules, modified backup profiles, or deleted devices. With real-time visibility into these changes, users can take just-in-time action to resolve them before recovery efforts are impacted. In this video, we walk through how to create your first notification and outline the main use cases this feature supports.

Colsubsidio transforms business process monitoring with Elastic Observability

Colsubsidio is one of the largest and most representative family compensation funds in Colombia. The organization manages and delivers essential social services to millions of users through a broad network spanning health, education, subsidies, recreation, tourism, credit, housing, pharmacies, retail supply, culture, and labor welfare.

Keeping it boring: the incident.io technology stack

At incident.io we run a deliberately simple technology stack. Keeping things boring has allowed us to scale from a few hundred customers to several thousand, while having only two platform engineers. In this post I'll walk through the stack, explain some of the choices we've made, and touch on the challenges we're facing as we grow.

Observability Self-Hosted 2026.1 - Routing Insights

SolarWinds Evangelist Chrystal Taylor introduces the new routing insights feature in Observability Self-Hosted 2026.1. This first phase enhancement enriches routing table information with detailed context, including forwarding interface names, VRF data, next hop IPs, and timestamps. The update unifies BGP, OSPF, and EIGRP neighbors in a single dashboard, providing visibility into peer identity, flap counts, health status, and admin states.

Millions of Metrics. Zero Clarity.

Millions of metrics. Zero clarity. That’s the reality many IT teams are facing today. As environments grow more complex, telemetry explodes. Millions of records generated every hour. Dozens of specialized tools for network, storage, Kubernetes, cloud, AI workloads. Each tool is good at its domain. But none of them answers the real question: Where should I focus right now? Fragmented visibility creates predictable failure modes.