Operations | Monitoring | ITSM | DevOps | Cloud

Identity Governance in Cribl.Cloud

This blog post explores Cribl.Cloud‘s approach to Identity Governance (IG), a crucial strategy for securing access to critical systems and data. Learn how Cribl.Cloud leverages IG to ensure security, compliance, efficiency, and customer trust, while also tackling the challenges of managing custom SaaS APIs within an IG framework.

How To Make a Good Website?

Building a small business website requires careful planning and execution. This article will guide you through the essential steps to make a website that achieves your business goals and engages your target audience. We'll cover key aspects such as defining your website's purpose, optimizing for mobile devices, improving findability and navigation, and measuring your site's performance.

When Your Open Source Turns to the Dark Side

Not that long ago, in a galaxy that isn’t remotely far away, a disturbance in the open source world was felt with wide-ranging reverberations. Imagine waking up one morning to find out that your beloved open source tool, which lies at the heart of your system, is being relicensed. What does it mean? Can you still use it as before? Could the new license be infectious and require you to open source your own business logic? This doom’s day nightmare scenario isn’t hypothetical.

World Password Day: 5 Best Practices for Password Management

In a world where data carries such huge importance, safeguarding sensitive information is critical for all organizations. In our current landscape, where cyber threats lurk around every corner, passwords serve as the frontline defense, shielding both MSPs and their customers from potential breaches and data compromises. World Password Day, is the perfect opportunity for MSPs emphasize the importance of robust password management to their customers.

Four Common MSP Marketing Mistakes and How to Avoid Them

Marketing plays a pivotal role in helping to drive MSP growth and success. Yet, this is something that many MSPs can struggle with and too often find themselves grappling with common marketing mistakes that can hinder their ability to attract and retain clients. From overlooking the importance of a cohesive brand identity to neglecting the power of data-driven decision-making, these are just some of the things that can prove detrimental to an MSP’s bottom line.

Streamlining incident management workflows with ServiceDesk Plus Cloud - Masterclass 2024

In the third episode of Masterclass 2024, you can learn about the key incident management capabilities available in ServiceDesk Plus Cloud. From configuring role-based templates to designing life cycles on a visual canvas, this episode will cover all the incident management essentials. We will also discuss about knowledge and problem management.

E3: Streamlining incident management workflows with ServiceDesk Plus - Masterclass 2024

In the third episode of Masterclass 2024, you can learn about the key incident management capabilities available in ServiceDesk Plus. From configuring role-based templates to designing life cycles on a visual canvas, this episode will cover all the incident management essentials. We will also discuss about knowledge and problem management.

Why more low severity incidents can be a good thing #incidentmanagement

In this clip, Dennis Henry of Okta explains why having more low-severity incidents can be a good thing. In last week’s episode of The Debrief, we had on Colette Alexander, Director of Engineering at HashiCorp, to discuss some of the myths around incident response. In that conversation, one of the myths we spoke about was the idea that asking “why” is better than asking “how.” And how, in reality, asking "how" allows you to focus more on the contributing factors that led to an incident happening, whereas “why” tends to single out a person, which can lead to a lot of blame.