Operations | Monitoring | ITSM | DevOps | Cloud

Tales from the Kernel Parameter Side

Users live in the sunlit world of what they believe to be reality. But, there is, unseen by most, an underworld. A place that is just as real, but not as brightly lit. The Kernel Parameter side (apologies to George Romero). Kernel parameters aren’t really that scary in actuality, but they can be a dark and cobweb-filled corner of the Linux world. Kernel parameters are the means by which we can pass parameters to the Linux (or Unix-like) kernel to control how that it behaves.

The Power of IT Automation Empowers You | Puppet Enterprise

With Puppet, the power of IT automation empowers you. Learn more at puppet.com. Too many companies use patchwork solutions for configuration management and IT automation, leading to unmanageable complexity and huge security risks. IT operators are on-call day and night to address security breaches, and toil for weeks manually provisioning servers. But no one would expect you to wash 10,000 dishes by hand – so why are IT operators expected to configure 10,000 servers manually?

Elastic Observability: What is it, and How Do You Get Started?

Elastic provides a rich set of Observability features beyond logging, such as metrics, tracing, OTel support, and rich ML/AIOps features. Getting started is easy as deploying a singular agent to collect and ingest metrics, logs, and traces from multiple sources such as K8S, AWS, and Applications. Watch this video to see how simple it is.

incident.fm, post-incident processes, and Crocs

As usual, it’s been all systems go at incident.io this month. New joiners, new features and new swag (yes, you heard right!). But most excitingly, we launched our new podcast this week. We had a blast recording it - we hope you enjoy listening to it just as much. Here’s a round-up of some of this month's highlights…

Customers Demand Interoperability and Open Standards Are the Key

When I speak with customers, especially chief information security officers (CISOs), one of their most consistent requests is that they want interoperability. They want the software they buy to work with the software they have and plan to buy in the future. Nearly every organization, certainly every enterprise company, has an installed base of hardware and software representing a significant investment in time and money.

S2E3: Crafting visual lifecycles and workflows in ServiceDesk Plus - Masterclass 2022

Learn how IT teams can visually track various ITSM practices like incident management; service request fulfillment; problem management; change, project, and release management using graphical life cycles and workflows. Ensure that service desk agents follow standard operating procedures and minimize errors by orchestrating various actions like updating fields, sending notifications, automating approvals and more.

On-call compensation in IT

On-call is a special working hour arrangement under employment law. It comes into effect when the employee is obliged to be contactable at least by phone, so they can start work in an emergency. On-call duty is generally counted as time specifically meant for work purposes. In practice, this means that employees are normally not allowed to work while on-call. However, there may be exceptions. For example, on-call employees may also work from home if they can be reached through their work device.

Ensuring visibility with monitoring tools in 2023

Not long ago, monitoring tools were just nice additions to have and did not have a lot of purposes. However, as technologies scaled up and became more complex, keeping track of all the systems and their health became a huge challenge. As more and more brands started offering new digital services and moved the existing platform, the competition skyrocketed and being on top of system health and proactively resolving potential incidents became crucial.

Business Management Tips for Eager Entrepreneurs

Plenty of ambitious entrepreneurs are ready to take their new business to the next level, but not everyone understands what such a task entails. It's not just about learning the value of hard work and doing everything you can to realize your dreams-it's also about understanding when to work smart and to allow your business to grow. While business management can be challenging no matter the industry, there are plenty of ways to accomplish the task and make the most out of every opportunity. Here are some of the most popular tips and how you can ensure your business thrives in the coming months and years.