Operations | Monitoring | ITSM | DevOps | Cloud

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How Correlating User and Full-Stack Monitoring Improves Digital CX

In our previous blog post, we discussed how intelligent root-cause analysis and remediation capabilities provide faster mean time to resolution using readily accessible contextual data collected from different sources. This was reinforced by The Forrester Wave™: Intelligent Application and Service Monitoring, Q2 2019, as they acknowledged the importance of having robust tools for measuring digital customer experience (CX).

Easy A/B Testing with PlanOut

So you want to A/B test your web app. The idea is simple, but the details can get messy, and you don’t want to re-invent the wheel. Services like Optimizely are pretty good, but they can be expensive and full of features you don’t need immediately. In this post, we’ll share how Sentry wrote an experimentation system with minimal work.

Introduction to Rancher

This video provides a short introduction to Rancher, an open-source container management platform that makes it easy for organizations to adopt Kubernetes. With Rancher, IT organizations can deploy, manage and secure any Kubernetes deployment regardless of where it is running. Best of all, Rancher is intuitive to use, and built to support DevOps teams, as they use containers to automate operations and move to continuous delivery.

How Canonical and Dell work together across desktop, cloud and edge.

Canonical is engaged with all six of Dell's lines of business and is the only Dell EMC partner that enables the desktop, cloud and edge, combining the best of Ubuntu opensource software with Dell hardware. Regis Paquette, VP Strategic Alliances and OEMs, talks about it during Dell Technologies World 2019.

SFTT #2: Using Cognito In Serverless Integration Testing

Welcome to the second edition of Serverless from the Trenches, our series of bite-sized blog posts aimed at developers and DevOps working in serverless. Each article will focus on a different technique or tool to solve a real-world problem and – hopefully – help make your work in serverless more productive. This week we look at how to add Cognito to your integration tests flow, making for true black box testing.

The New Rules of Sampling

One of the most common questions we get at Honeycomb is about how to control costs while still achieving the level of observability needed to debug, troubleshoot, and understand what is happening in production. Historically, the answer from most vendors has been to aggregate your data–to offer you calculated medians, means, and averages rather than the deep context you gain from having access to the actual events coming from your production environment.

Winning the deal: In the end - it all boils down to people

I joined BigPanda a year ago yesterday – and I can truly say it’s been one of the most intense and exciting years, both personally and professionally. A roller-coaster ride of PG activities, POVs and nourishing partnerships with our prospects and customers. And looking back at all that I’ve gone through, one of my strongest takeaways is that while our product is amazing and our POVs are rock solid, in the end it’s the people who tip the scales.

OnPage's New Features for Healthcare

OnPage has always been dedicated to providing powerful features, ensuring that healthcare practitioners streamline their communications, operations and workflows. Today, OnPage is taking another step forward with its latest release, offering new capabilities and features built for today’s healthcare organizations. I’ll now highlight some on the latest and greatest additions to OnPage’s clinical communications and pager replacement platform.