Working With Stakeholders to Make ROI Case #itmanagement #itleadership #IT
Working with stakeholders throughout the organization helps prove the essential role that IT plays in creating business value.
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Backups & Bandwidth: New Scenario June 2025
Want to improve your team's troubleshooting skills and incident response readiness without putting them through a real disaster? Join us for a brand new session of our wildly popular tabletop series: Backups & Bandwidth, where the fires are fake but the fixes are real.
AI Arms Race: How Artificial Intelligence is Both the Weapon and the Shield in Modern Cyber Warfare
Cybercriminals are no longer lone hackers sitting behind screens; they use artificial intelligence to supercharge their attacks. They employ large language models (LLMs) that generate phishing content to evade human detection. They use malware that adapts mid-execution to bypass sandbox environments and deepfake video/audio to mimic executives in real time.
The Future of Customer Support: Meet the AI Agents Who Think and Empathize with Customer Needs
Customer expectations for seamless, personalized, and immediate service have reached unprecedented levels. Yet, customer service operations face persistent challenges: rising inquiry volumes, talent shortages, and the need to deliver consistent, high-quality experiences across diverse channels.
Drive Public Sector Efficiencies of Scale with Splunk and AWS
Today’s public sector organizations are tasked with delivering a staggering amount of technology capabilities to support a growing set of digital services, meet IT modernization goals, and continue to protect against a wide range of attack vectors. Cloud technology adoption has played a significant role in ensuring that ongoing IT modernization not only aligns with each organization’s mission-strategic capabilities but also enables efficiencies of scale.
CPU monitoring for network admins: Why it matters more than ever
In your role as a network administrator, maintaining smooth, uninterrupted system performance isn’t just a one-time task; it’s your daily mission. Whether you're managing hundreds of endpoints, virtual machines, or hybrid cloud environments, CPU monitoring is one of the most critical tools in your toolkit. Without it, diagnosing performance slowdowns, service lags, or outages becomes reactive guesswork.
How we're shipping faster with Claude Code and Git Worktrees
Four months ago, Claude Code was announced and we were requesting invites to its "Research Preview." Now? We've gone from no Claude Code to simultaneously running four or five Claude agents, each working on different features in parallel. It sounds chaotic, but it's been a natural progression as we've learned to trust AI more and as the tools have dramatically improved.
The Open Source Observability Podcast - EP #1: Clickhouse, Data Lakes, and AWS S3 with Joshua Lee
In this episode we get to dive into some of Josh's favourite databases and telemetry sources for observability. Listen to learn what open source software you could benefit from including in your toolstack! Joshua Lee is a Developer Advocate at Altinity, where he applies his observability and engineering background to ClickHouse use cases and creates educational content to support the open source community. He has over 15 years of experience in leading software projects for a broad scope of industries.
Demo Roundups! Meet the PagerDuty AI Agents
Welcome to the future of operations, where people and agents manage critical work together, driving productivity and efficiency. Learn how PagerDuty’s AI agents can supercharge teams, by autonomously handling repetitive tasks and resolving well-known issues, while surfacing data and insights that augment human expertise for faster resolution and higher operational resilience.
How Puppet is Redefining Infrastructure Management with AI, Powered by Perforce Intelligence
AI has emerged as a defining force in modern technology, spearheading transformation across industries. Yet, despite its promise to revolutionize workflows and unlock unprecedented efficiency, most DevOps organizations face significant hurdles in adopting AI safely and effectively. Concerns about complexity, scalability, and governance hold many decision makers back.