Operations | Monitoring | ITSM | DevOps | Cloud

Performance Ratings and Experience Scores for Meaningful Alerting and Rapid Observability

Administrators and IT management are increasingly leveraging simple quantifiable KPI indicators such as “Performance Ratings” to gain rapid overviews and track key outcomes. Modern IT architectures are designed and built to scale and be resilient. Systems are now usually built to handle failover and auto-scale up and down to handle varying demand and workloads with very different properties and needs.

Business benefits of artificial intelligence in retail

The retail industry is going through a period of major upheaval. AI is transforming the landscape at a rapid pace. Grand View Research evaluated the market value at USD 5.79 billion in 2021 and this is expected to grow at a 23.9% compound annual growth rate (CAGR) from 2022 to 2030. For retailers, this translates into a need to adapt to an entirely new paradigm of customer expectations.

Using PostgreSQL advisory locks to avoid race conditions

The first moments of incident response can be among the most crucial, which in turn can also make them among the most stressful. There are many ways to ensure incidents are kicked off smoothly, but a recent focus of ours was to ensure they could be kicked off quickly. After all, the faster you're able to start mitigating your incident, the more successful you'll be!

The Human Element of Preventing Supply Chain Attacks: Security Insights Podcast Ep. 12

Welcome to Security Insights: where best-practice cybersecurity meets the real-world risks, workplaces, and roadblocks you face every day. Join Chris Goettl, head of Endpoint Security Product Management, and Ashley Stryker, your cybersecurity "rubber duck", as they review the security strategies and tactics that truly matter to the information security teams protecting organizations, agencies, and businesses like yours.

The 5 Incident Severity Levels - And a Free Matrix

Just as a red flag warns of imminent danger, incident severity levels in IT Service Management (ITSM) act as crucial indicators that alert organizations to potential problems. By understanding and leveraging them, businesses can swiftly and effectively respond to incidents, minimizing their impact on operations. In the dynamic business operations landscape, unexpected disruptions are an unavoidable reality.