Operations | Monitoring | ITSM | DevOps | Cloud

For managed service providers (MSPs), business revolves around their clients. Tasks like endpoint management, network monitoring, IT security enhancement, and SLA management are routine in the life of an MSP technician. Most standard tasks are handled through two major tools, namely remote monitoring management (RMM) and professional service automation (PSA) tools.

For most organizations, GitHub is mission critical. Your GitHub repositories likely also contain some of your organization’s most sensitive data. GitHub provides tools to help you protect and govern this data, with tools such as audit logs, code scanning alerts, and secret scanning alerts. However, analyzing these logs and alerts through GitHub’s UI can be challenging. For example, looking for trends in your code scanning alerts over time through GitHub’s UI is just not possible.

It’s common for an MSP to question the value of Microsoft Intune when it comes to managing their customers. There are a few common concerns that tend to come up, including the pricing structure and the lack of multi-tenancy. It’s also something new that the MSP and their staff may need to learn. With that said, is MS Intune bringing value to the MSP’s table? Is there some potential to be leveraged out of using Microsoft’s MDM as a managed service provider?

Autonomous vehicles are all over the media these days. But what of the technologies that make them possible? In a previous blog post, we covered the many fascinating use cases for digital twins and their applications for the development of self-driving cars. But with the race towards autonomy becoming fiercer, the costs to use these new enabling technologies are rising exponentially. Moreover, the need for talent and experts across the world is forcing companies to shift to remote work.

Data enrichment is the process of adding additional context or attributes to telemetry data at the source that increases its value during analysis. OpenTelemetry, a collaborative open source telemetry project with the largest organizations in the observability space, can be configured to enrich logs and metrics from dozens of sources. This blog will show you the basics of how to use BindPlane OP to easily deploy and configure OpenTelemetry to enrich data from a source.

For server administrators tasked with ensuring the reliable operation of their web applications, the thought of a lurking cyberattack can be one to lose sleep over. An attack on your system and the services you provide could render your web applications unresponsive. What’s worse, important information that depends on privacy and the careful storing of data is put at risk.

Earlier this month I hosted the “Everything You’ve Heard About Observability is Wrong (Almost)” webinar– thanks to all of you who attended. I wanted to follow-up with the attendees as well as those who were not able to join. As promised, it wasn’t the same old Observability presentation that we have grown accustomed to you know, all marketing with little value.

At first, the benefits of public cloud adoption are clearly recognisable: newfound agility through an all-you-can-eat and on demand buffet of services, platforms, and infrastructure. But without appropriate monitoring, guardrails and process changes, this can change fast. While the perception is that cloud offers unlimited scalability and lower costs by only charging for the resources you use, the truth is that customers pay for the resources they order, whether they use them or not.