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AI

What is a Neural Network (and How Does it Train Itself)?

You’ve probably heard about neural networks being hailed as the next big step in technological advancements in artificial intelligence (AI). Beyond its often exaggerated depiction in fiction and media, neural networks have slowly but steadily become an invaluable asset in the IT world. It is under constant research in data science and computer science.

Understanding Artificial Intelligence: The Basics of AI

You’ve heard about artificial intelligence everywhere. It’s been represented and discussed in popular media like films and television, as well as in extensive and potentially fearmongering think-pieces saying that its sentience could spell the end of our times. But one thing is for certain: artificial intelligence is very real and — despite what certain sci-fi films might tell you — a really helpful tool for us humans.

How Automation and AI are Transforming Service Desks in 2022?

To modernize how organizations do business worldwide, they are adopting AI along with digital technologies. By doing so, companies strive to enhance productivity and efficiency and innovate new customer and employee experiences that will improve competitiveness. Organizations and their leaders must adopt a transformational and holistic mindset to succeed. They need a digital transformation that solves customer experience for multiple service queries.

Getting started with Azimuth - a tool to help understand datasets and models in text classification

In our previous video, you were introduced to AZIMUTH, an open-source software project from ServiceNow. Azimuth is an application that helps AI practitioners better understand their dataset and model predictions by performing thorough dataset and error analyses. The application leverages different tools, including robustness tests, semantic similarity analysis, and saliency maps, unified by concepts such as smart tags and proposed actions.

Fly Wisely with AI on Kubernetes in the Cloud

While organizations have been moving to modernize their IT infrastructures by adopting cloud-native Kubernetes technologies, the pandemic helped accelerate this movement. The surge in cloud services adoption during the lockdowns emphasized the need for organizations to make their business and technology models more agile.

Going faster with intelligent automation

Avantra is an AI powered solution that turns your complex SAP landscape into accelerated hyperautomation. By providing an automation platform it helps SAP ops teams better manage complex mission-critical legacy environments so they can release capacity from the drag of managing complex legacy systems and redirect resources to power hyperautomation success. Shifting the focus from just managing and ‘keeping the lights on’ to creating value.