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GenAI in customer experience: Powering the future today

ChatGPT captured our collective imagination when it burst into the mainstream last year, setting off a hype cycle that hasn’t abated. The enterprise is where generative AI (GenAI) will become more than tech’s newest shiny object. GenAI is transforming the way we work, unlocking new efficiencies, driving productivity, and creating employee and customer experiences we never could have imagined. ServiceNow is at the forefront of this transformation.

AI Explainer: What Are Neural Networks?

In a previous blog post, which was a glossary of terms related to artificial intelligence, I included this brief definition of "neural networks": Let’s go a bit deeper on that. Neural networks are a class of artificial intelligence (AI) and machine learning models inspired by the structure and functioning of the human brain. They are a subset of AI techniques that have gained significant popularity due to their ability to learn and make decisions from data.

NVIDIA H200 Power Requirements: Can Your Racks Support Them?

This week, NVIDIA unveiled what they are calling “the world’s most powerful GPU for supercharging AI and HPC workloads,” the H200 Tensor Core GPU. There is much hype around the H200 as it is the first GPU with HBM3e. The larger and faster memory will further enable generative AI, large language models, and advance scientific computing for HPC workloads. Read the NVIDIA press release.

6 Ways Technology Altered the Course of Logistics Industry Evolution

Over the years, technology has had a profound impact on almost every industry. But perhaps one of the most significant transformations has been seen in the logistics industry. The rise of new technologies like artificial intelligence, big data analytics, and automation has completely altered the way companies operate and manage their supply chains. From managing inventory to tracking shipments, technology has revolutionized every aspect of logistics.

Balancing The Benefits Of AI With Individual Privacy Rights

The rise of artificial intelligence (AI) technologies has ushered in a wave of powerful capabilities. From self-driving cars to facial recognition algorithms, AI is everywhere, providing companies and individuals with practical tools for streamlining workflows and improving lives. What's also become increasingly clear is that the expansion of AI can potentially violate individual privacy rights-a cause for concern among consumers and governments alike.

Innovate at speed with open source AI

AI is swiftly changing our lives in many invisible ways - from the movies we watch and video games we play, all the way to real-time space tracking. New tools and applications pop up all the time, but keeping up with all this innovation is difficult. Which tool chains should you use and which platforms should you build on? Canonical helps you innovate at speed with easy-to-use solutions that benefit from long-term support.

The Future of Operations: AI-powered Internet Performance Monitoring

At Catchpoint, our philosophy is that AI should not be adopted simply for the sake of AI itself. Instead, it should be embraced when it proves to be the most effective solution for addressing a particular business challenge. While the world is currently in the fervor of the oncoming AI revolution, our industry-leading IPM platform has quietly harnessed the potential of Artificial Intelligence for years.