As a Solution Architect here at xMatters, an Everbridge Company, and through my 30-year career in the IT industry, I've seen many frameworks offering bold new ideas. CMMI, ITIL, Prince 2, Agile, Scrum, and most recently, DevOps. These frameworks come and go, offering huge improvements in the way we deliver and manage our IT capabilities, but never lasting long enough to act on those promises. That's not to say they haven't made a marked difference in the IT space, or that they haven't been hugely impactful for organizations around the globe. They become launching off points for a new framework, and now there's a new term that's appeared, DevSecOps.
Security, by its very nature, is one of the most innovative fields on the planet. Every technological advancement carries with it a handful or more of new attack vectors, which in turn lead to a dizzying amount of security innovation as our industry works to mitigate risk and defend against threats. But for all this innovation, there are a few ways in which security lags far behind.
Building, running and scaling SaaS demo systems that run around the clock is a big engineering challenge. Through the power of traffic replay, we scaled our demos in a huge way. A few weeks ago we launched a new demo sandbox. This is actually a second generation version of our existing demo system that I built a few months ago (codename: decoy). Because the traffic viewer page shows the most recent data by default, you need to constantly be pumping new data in there. Any type of real-time SaaS system is going to have a similar requirement. So this needs to be planned.
As one of the leading enterprise collaboration software globally, Microsoft Teams helps remote workers come together and stay productive. But while IT already has tools to monitor Teams call quality metrics, the pandemic shifted the organizational landscape with all of us working remotely from home. Or at least work in a hybrid way! So what does that mean for Teams monitoring now? The shift necessitates a newer Microsoft Teams monitoring strategy approach that combines synthetics with real user monitoring (RUM) to get a complete seamless digital experience.