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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Using automation and IT workflows to tackle complex challenges

Technology teams have long sought to innovate more quickly to deliver better experiences to employees and customers. These teams often have to tab between hundreds of tools to make it happen, slowing progress and increasing risk, complexity, and cost. This complexity has the downstream effect of negatively impacting employee and customer experience due to manual processes, information silos, and disconnections.

Quick Demo: Android 12 Anti-Phishing Protection

This month is Cybersecurity Awareness Month and at Ivanti we want you to be #BeCyberSmart. We’re focusing on this week’s theme of phishing. In this short video, James Saturnio, Senior Lead Technical Market Advisor at Ivanti, shows the power of Ivanti’s Mobile Threat Defense (MTD) multiple-layered anti-phishing protection to block 10 random phishing URLs from the OpenPhish feed.

How to empower citizen developers to help overcome skills shortages

The pandemic accelerated digital transformation across all industries, exacerbating Australia’s tech skills shortage. Research from RMIT Online identified a need for 156,000 new technology workers in Australia, with 87% of jobs now requiring digital skills. This skills gap is set to cost the economy $10 billion in lost growth by 2025 in technology, media, and communications alone.

Be a Cyber Defender and Protect Your Mobile Devices!

Like zero trust security, being a cyber defender is a personal mindset. One can argue that it might be a form of paranoia, but being situationally aware while connected online is a nice behavioral attribute to have given today’s internet climate with the barrage of news regarding ransomware and data breaches.

Ivanti Insights Podcast: Big Cybersecurity News

We’re back with another episode of Ivanti Insights where I spoke with Chris Goettl, VP of Product Management. This week we talked about some of the news making the biggest headlines in cybersecurity. Topics included the recent critical flaw found in Apple devices, how hackers are using remote code execution to mine for cryptocurrency, and how the SolarWinds hackers may be making a comeback.

Announcing an integrated solution to activate ESG across the enterprise

Over the past decade, the world has experienced remarkable changes and unprecedented challenges. Every year sees a sharp increase in natural disasters driven by a global rise in carbon emissions, according to the World Meteorological Organization. Mass protests have underscored the need for a more inclusive society and workplace. The pandemic has highlighted the importance of business continuity. As global citizens, we have the responsibility to leave the world better than we found it.

Activating ESG strategies and initiatives to improve business and the world

Around the world, more organizations are championing environmental, social, and governance (ESG) initiatives to help create a more sustainable, equitable, and ethical world, build stakeholder trust, and drive ESG impact and business value. There’s a good reason: ESG drives better business outcomes—and it makes the world better. For many, meeting ESG goals is a challenge. That’s because ESG spans a lot of different types of activities across the enterprise.

7 reasons why you need an Alert Management solution

As a modern enterprise your digital infrastructure – in all likelihood – is a multi-tiered, evolving, and expanding combination of services built on next-gen technologies. This dynamic configuration of servers, networks, applications, routers, etc. provides you with the agility to respond to rapidly changing customer demands. But it also tests the resilience of your digital infrastructure. Each microservice, each integration, each little update can snowball into a major outage.