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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Qualys Integrates Ivanti Patch Management Into Qualys VMDR Platform

Our latest announcement comes in the form of another exciting partnership, this time with Qualys! A leading provider of disruptive cloud-based IT, security, and compliance solutions, Qualys has integrated Ivanti Patch Management technology into their Qualys VMDR (Vulnerability Management Detection Response) platform.

ServiceNow named a Leader in the 2020 Gartner Magic Quadrant for Software Asset Management Tools

I’m excited that ServiceNow has been named a Leader in the 2020 Gartner Magic Quadrant for Software Asset Management Tools. We were recognized for our Software Asset Management (SAM) solution, which we believe helps reduce software costs and mitigate license compliance risk with actionable IT insights. We think It’s a great example of how ServiceNow makes work, work better for people. ServiceNow innovates by listening to our customers.

ServiceNow named a leader in the Forrester Wave for Value Stream Management Solutions

As an executive your focus is always on delivering the most value from every investment. Value for your customers, and of course value for yourself. Yet there are so many places in the value delivery process where things can – and do – go wrong. The term “value stream” describes the end- to-end process of developing and delivering software to your clients.

Codeless Workflow Automation: Understanding The What, Why and How.

Over the last few decades, some firms have worked hard to hire the right people and develop the right processes. However, those achievements have not translated into bottom-line growth. A more detailed examination of that matter shows that the issue lies somewhere in productivity.

Ivanti Neurons: Beyond Self Service, Beyond Omnichannel to Self-Servicing

I’m thrilled that we’ve finally announced the availability of the new Ivanti Neurons platform! It’s been a long journey involving huge efforts by all parts of the Ivanti organization over recent years to get to this point. There is a powerful and close relationship between the Ivanti Neurons platform and Ivanti’s Enterprise Service Management and IT Service Manager capabilities.

We're evolving our go-to-market functions to build the future with you

ServiceNow isn’t your typical enterprise software company. Our belief that technology exists in service of people and our founding focus on customer success are just a couple of the things that set us apart. When we make your work lives, work better, we all win.

Your Data Already Has the Insights. Are You Extracting Them?

The sheer scale of connected devices across physical, virtual, and distributed networks has come to scale that it has become practically impossible for most network administrators to manually keep an eye on each node. Along with the scale, the connectivity between devices within each network has also become denser.

Ivanti Neurons for Healing

Ivanti Neurons for Healing offers an army of automation bots to proactively detect, diagnose, and auto-remediate configuration drift, performance, and security issues, and maintain compliance for endpoints. Automation of routine tasks paves the way to creating a truly self-healing environment, reducing time, costs, and improving the employee experience. Ivanti automates IT and security operations to discover, manage, secure and service from cloud to edge.

Ivanti Neurons for Edge Intelligence

Ivanti Neurons for Edge Intelligence gives IT the ability to query all edge devices using natural language processing (NLP) and get real-time intelligence across the enterprise in seconds. It provides quick operational awareness, real-time inventory, and security configurations across the edge leveraging sensor-based architecture. Ivanti automates IT and security operations to discover, manage, secure and service from cloud to edge.

Ivanti Neurons Workspace

Ivanti Neurons Workspace provides a 360-degree view of devices, users, applications, and services, with real-time data. This allows first-line analysts to resolve issues previously escalated to specialists. User and device views cut complexity, long wait times and high escalation costs, resulting in faster end user resolutions and greater productivity. Ivanti automates IT and security operations to discover, manage, secure and service from cloud to edge.