We’re pleased to announce that ServiceNow has been named on the Fortune World’s Most Admired Companies list for the third year in a row, ranking No. 5 in the Computer Software category. The list recognizes the top-rated large US companies according to executives and directors from the companies, as well as external analysts.

Last year, we released PagerDuty Rundeck Actions, a PagerDuty add-on product that connects responders to automated diagnostics and remediation for common problems directly in the PagerDuty incident response workflow. After working with our customers and listening to the community, we are excited to announce that PagerDuty Rundeck Actions now integrates with PagerDuty’s Slack integration.

Today we’re announcing the general availability of Grafana OnCall on Grafana Cloud for all paid and free plans. A big part of delivering great software is ensuring the right people get the right information when the inevitable incidents occur. We want to help you do that with Grafana OnCall, an easy-to-use, developer-first on-call management tool that’s built on top of the Grafana stack you know and love.

Speedscale is excited to join the AWS Partner Network (APN), the global community of partners who leverage Amazon Web Services (AWS) to build solutions and services for customers. AWS Partners are uniquely positioned to help businesses take full advantage of all that AWS has to offer and accelerate the journey to the cloud. As part of this achievement, Speedscale has completed the AWS Foundational Technical Review (FTR).

A huge challenge when dealing with incidents is the coordination and communication needed to put things right. What’s happened so far? Who has tried what query? Did we remember to keep stakeholders informed? What is the severity of the incident? Does this affect customers? Figuring this out requires a lot of back and forth as new team members join the incident.

It’s an exciting day at Sysdig as we announce our channel-first approach to doing business. What does this mean exactly? Going forward, we will be conducting sales for all customers outside of the Global 500 through a channel partner. For more than three decades, customers have leveraged channel partners as trusted advisors for vendor-agnostic IT consultation and expertise. Our channel-first approach moves Sysdig in line with how customers buy.