I’m excited to announce The Forrester Wave™: Process-Centric AI For IT Operations (AIOps), Q2 2023 named ServiceNow as a Leader among the top vendors in the crowded AIOps market.1 Our journey to this position underscores our leadership in predictive AIOps. We’ve continuously harnessed the immense potential of AI to enhance operational efficiencies, drive productivity, and revolutionize user experiences.

We are proud to announce that we have released HAProxy Data Plane API 2.8, available on our GitHub page. This release follows the recent HAProxy 2.8 release and incorporates its changes, along with some improvements and changes specific to the API. HAProxy Data Plane API 2.8 adds new keywords focused on QUIC, OCSP stapling, and tuning options that allow you to customize your HAProxy process using the HTTP REST API programmatically.

Spot by NetApp is once again a leader and outperformer in FinOps, according to tech industry analyst firm GigaOm.

Wouldn’t it be great if Rancher could provision and manage not only Kubernetes clusters but also the OS running on the cluster nodes? This is the goal we had in mind when we started working on Elemental. Elemental adds to Rancher the ability to install and manage a minimal OS based on SUSE Linux Enterprise technology, delivered and managed in a fully cloud native way. This simplifies the infrastructure (you only need a container registry) and day 2 operations.

As you probably already know, Blackfire and Platform.sh joined forces back in June 2021. And since then our collective teams have been working together to provide a seamless integration for a complete Git workflow and Observability solution. Blackfire was already part of the Platform.sh product experience for Enterprise and Elite users for quite some time now thanks to the Platform.sh Observability suite.

Attention, all tech enthusiasts! We are thrilled to announce that ManageEngine has once again been positioned as an Overall Leader for UEM in the KuppingerCole Leadership Compass. This marks the second consecutive time we have achieved this recognition. We have been acknowledged as leaders in all three leadership categories: Product Leadership, Innovative Leadership, and Market Leadership.

NetApp is pleased to announce General Availability of its Spot Ocean for Apache Spark™ product on the Microsoft Azure cloud. Customers can now choose to have Spot optimize and manage their AI and data engineering projects at scale on many kinds of infrastructure. Spot’s SaaS product removes the effort, complexity, and risk of setting up and running Apache Spark yourself. It also improves the performance and efficiency of data scientists’ Jupyter Notebooks.

One of the most painful parts of incident response is contextualizing the problem and understanding how and where it fits within your organization. If responders are unable to answer basic questions such as: Then you waste valuable time talking to the wrong people or solving the wrong problems — ultimately extending impact and hurting your response. It’s a common issue that, up until now, didn’t have a clear solution or workaround.

I’m thrilled to announce that the G2 global community of software users has ranked the ServiceNow IT Service Management (ITSM) tool the Leader in six areas: We believe this distinction validates ServiceNow’s leadership in IT Service Management, which was also named a nine-time Leader in the Gartner® Magic Quadrant™ for IT Service Management Platforms. Out of more than 360 individual G2 reviews, IT Service Management earned 4.4 out of 5 stars.