In this first edition of our Customer Spotlight series, we are joined by James Kahn and Ben Gittins of Idea 11. Idea 11 is an award-winning, full-stack AWS IT company that specializes in digital transformations, cloud infrastructure, software development and managed services.

Over a year after COVID-19 was declared a global pandemic, the hope of speaking about it in the past tense is something we all still hold on to. Not only are we still being challenged by it in the present, but it has changed the way we think and do many things. However, just because something has become normalized over time (out of necessity) doesn’t mean that everyone has adjusted without incident.

With the new Contexts API release, developers can save their team valuable time while enhancing security practices. We know maintaining your organization’s security is crucial. There is the need to meet strict compliance guidelines, such as FedRAMP and GDPR, and what seems to be an increasing number of breaches, like the compromise of over 150,000 video security cameras as a result of a targeted Jenkins server.

Our community has been at the heart of what makes Mattermost great since the earliest days. The first community members were people who were trying out the earliest versions of the platform, filing bugs and wanting to make feature improvements. Our open source community has grown, contributing thousands of pull requests, from new features and plugins to translations and documentation.

Security is everyone’s responsibility. That’s it. That’s the whole point. (I may be spending too much time with Leon, but it had to be said.) If you have a security team, or even just one person who is tasked with security, it’s easy for the rest of the team or department to fall into a trap, thinking there’s nothing more you need to do. You’re wrong.

If you’re using SQL Sentry regularly, there’s a great event management feature that provides a lot of value for our advanced users. I often find the SQL Sentry Event Calendar isn’t being used as often as it once was. The Event Calendar lets you view historical and future events, drill down into event failures, and reschedule jobs using drag and drop all from within the SQL Sentry desktop client. In addition, you can create custom views of events you need to reference frequently.

Kafka is a distributed, highly available event streaming platform which can be run on bare metal, virtualized, containerized, or as a managed service. At its heart, Kafka is a publish/subscribe (or pub/sub) system, which provides a "broker" to dole out events. Publishers post events to topics, and consumers subscribe to topics. When a new event is sent to a topic, consumers that subscribe to the topic will receive a new event notification.

It could be argued that consumer broadband networks have historically been poor neighbours of business networks, with CSPs investing more funds in providing better SLAs to their higher paying business customers. But like it did for many of our pre-set ideas, the pandemic turned the tables around for broadband priority. Forced work from home policies, remote learning, and quarantines have effectively turned consumer broadband into business/educational/health broadband services for many.

IT Operations teams are often the bedrock of the digital business, ensuring that processes and services continue humming smoothly as developers continue to evolve and increase customer value. But increasingly complex systems can flood them with alerts that get in the way of operators from doing their best work and paving the way for new, innovative services.

Organizations are migrating an increasing amount of their infrastructure into the cloud. The cloud provides organizations with a number of benefits like greater scalability, improved reliability and faster time to value. However, these potential benefits can be offset if security is an afterthought.