As many recent studies show (like this one from Mckinsey) , self-service in B2B products is a growing trend. Today’s enterprise users expect the same seamless and simple experience they’ve learned to love as consumers. This works well for many simple tasks. But when it comes to more complex actions that require working with ‘under the hood’ technical features, things haven’t changed much since the early days of enterprise technology.

Now that you’ve chosen to go the serverless route, which vendor option should you go for? That’s one of the major questions that anybody asks themselves when they make the switch. Should you choose Amazon Web Services (AWS), which is a mature service that will serve you well, or should you go with e Google’s younger Firebase? Before the comparison of AWS vs Firebase, we should understand what serverless really means. This one server can be responsible for several different functions.

The world became a different place post Covid-19, and how we work, communicate and collaborate has been redefined—possibly forever. When “shelter in place” hit the entire world, we were not sure how we’d be able to execute our projects, customer commitments, and day-to-day operations. OpsRamp, an ITOM provider, has a distributed team across the U.S. and India for development and operations, and most of our engineers rarely worked from home.

With nearly every organization moving at least some portion of their infrastructure into the cloud, the value is well understood—we’re not going to re-hash those umpteen benefits here. But when you migrate, you cede some control. That’s by design and it’s not inherently bad. It does, however, mean that you need to keep an eye on those deployments to make sure you’re getting the performance and benefits you expect. And you need to watch it over time as things evolve.

The next 10 years will redefine banking. What will differentiate top banks from their competitors? Data and derived insights.

Salesforce is no one of the top-line Customer Relationship Management tools that you can implement to support your business in sales, marketing, lead management, and customer support. However, not just limited to these, but Salesforce had grown a lot over the last decade now to be complete business management and DevOps tool to handle end-to-end enterprise operations. Salesforce now plays a crucial role in increasing productivity and optimizing ROI.

Spyware is a type of malware that hides deep inside your computer. Unlike more visible types of malware, spyware lets you go about your tasks while secretly recording information—especially passwords and other sensitive credentials. Since spyware is difficult to notice, both home users and system administrators need to prioritize its prevention and detection. Thankfully, even if you have spyware, it’s easy to get rid of with the right tools.

Tags are essential for aggregating and contextualizing monitoring data across your infrastructure; they enable you to monitor your entire system at a high level, drill down to individual services for more comprehensive analysis, and easily correlate data from every application component. Implementing a consistent and effective tag schema for your applications can be challenging, especially as they grow in complexity.

It’s fashionable in the tech world to say that you’re cool with failing. But failure leaves a bad taste in your mouth. The only way to get it out is to prove you’ve learned from your mistake. In that spirit, I recently kicked off a discussion amongst the engineering teams at Atlassian about setting deadlines for the sake of deadlines and, worse, prioritizing that deadline above customer value or the overall health of your product (and team, for that matter).