Operations | Monitoring | ITSM | DevOps | Cloud

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A Beautiful ITSM Union: ITIL and DevOps

Since the launch of ITIL 4, incorporating DevOps into service management strategy has been a hot topic. On the surface, both DevOps and ITIL are frameworks that can help facilitate successful operations surrounding IT services. But that doesn’t mean that IT pros need to choose one or the other. Like most great marriages, it’s how these two methodologies complement each other that makes them an ideal pair when it comes to ITSM.

Top Go Modules: Golang Web APIs with GORM

Robert Greiseimer has called Go the language of cloud computing and while it’s no secret that Go has strong features that support the needs of microservice architecture, distributed systems, and large-scale enterprise applications, what is less talked about is that Go was also built with web development in mind from the start. In fact, many developers in the community are using Go for full-stack development and championing new modules and frameworks that make Go a strong language for the web.

Kublr 1.19 Continues Expanding Kubernetes Operations Capabilities, Supports Control Plane In-place Upgrades

With the release of Kublr 1.19, we are continuing the tradition of expanding customization capabilities available to end users and Kubernetes operators and administrators. Kublr 1.19 includes numerous improvements to the customization of Kubernetes clusters deployed on AWS and other clouds. Key among these is support for mixed instance policies including spot and on-demand instances and multiple instance types.

The Go client for Elasticsearch: Working with data

In our previous two blogs, we provided an overview of the architecture and design of the Elasticsearch Go client and explored how to configure and customize the client. In doing so, we pointed to a number of examples available in the GitHub repository. The goal of these examples is to provide executable "scripts" for common operations, so it's a good idea to look there whenever you're trying to solve a specific problem with the client.

9 Key Areas to Cover in Your Anomaly Detection RFP

Evaluating a new, unknown technology is a complicated task. Although you can articulate the goals you’re trying to achieve, you’re probably faced with multiple solutions that approach the problem in different ways and highlight varying features. To cut through the clutter, you need to figure out what questions to ask in order to evaluate which technology has the optimal capabilities to get the job done in your unique setting.

How Correlation Analysis Boosts the Efficacy of eCommerce Promotions

In the first part of the blog series, we discussed how correlation analysis can be leveraged to reduce time to detection (TTD) and time to remediation (TTR) by guiding mitigation efforts early. Further, correlation analysis helps to reduce alert fatigue by filtering out irrelevant anomalies and grouping multiple anomalies stemming from a single incident into one alert. In this part, we throw light on the applicability of correlation analysis in the realm of eCommerce, specifically, promotions.

Navigating CloudWatch Logs Effectively With Dashbird

To get some serious work done, we usually need to prepare for it. “Baby steps first,” they say. In our niche, these “baby steps” would be countless small jobs that need to be done before we can start with our main project. Proper preparation(try saying this 5 times fast) is the key to success, but after we’ve achieved our primary goal, there will always be something to do to keep it steady and flowing.