We are super excited today to introduce our latest Zenduty integration with Slack, which we are calling the Zenduty Slack Incident Command System(Slack-ICS). This was many months in the making and went through multiple iterations and it is something we believe will redefine proactive incident management and response.
Stuck Threads are threads that are blocked, and can’t return to the threadpool for a certain amout of time. By Default, the WLS comes with 600 secs. If some thread doesn’t return in 600 secs, It gets a flag ‘stuck thread’.
Tis’ the season for website downtime. No matter how great your web infrastructure is, many ecommerce sites experience downtime on Black Friday. You’re not alone. New research by Google Cloud says that one out of ten retail executives reported downtime on Black Friday 2018, and four out of ten reported outages during one of the past three years.
In the current digital era, enterprises across the world heavily rely on information systems for day-to-day operations and for accessing business-related data. In essential institutions, such as banking and financial, health, and government, protecting information is critical and any security mishap could disrupt daily operations. The intention of attackers is to either deny services until a ransom is paid or breach security to gain access to critical information.
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore the relationship between AI and data privacy. From smart devices and voice assistants to mediating traffic and enhancing personalized shopping experiences, artificial intelligence (AI) has found widespread application in many aspects of life.
We talk a lot about LogicMonitor's flexibility and extensibility, one reason is that our architecture makes it easy to write integrations to other tools' APIs, while our API lets other tools talk to our platform. This also means you can make LogicMonitor talk to itself.
When trying to identify the root cause of a Citrix end-user experience issue, one of the key pieces of information is if the issue is widespread or if the issue is somewhat isolated. The quickest way to make that determination is by using the Automatic Citrix Discovery and Dependency Map (topology view) within Goliath Performance Monitor.
Ticketing systems have remained largely unchanged for three decades. Teams supporting either legacy or DevOps applications both suffer high costs.
Today on the blog, we feature a conversation with Michael Krigsman, an industry analyst and host of CxOTalk. He has been named a top CIO and IT influencer by several industry organizations. Michael writes extensively on the evolution of customer experience, and why technology is more critical to the delivery of competitive, compelling digital experiences than ever before. MK: Customer experience is a significant driver of revenue over time.
