‍Managing PTO and vacation time in on-call workflows can lead to coverage issues, particularly when team sizes are small. Ensuring adequate coverage during local and global holidays can be complex, often requiring shifts to be swapped, which can disrupt team balance. Handling on-call duties during these periods may strain the available staff, potentially leading to fatigue and decreased effectiveness. Coordination and planning become crucial to maintain service reliability and avoid burnout.

‍Handover for on-call schedules in this workflow can be problematic due to inconsistent communication and lack of clear documentation. Misunderstandings can occur when shifts change, leading to missed alerts or incomplete information being passed along. Relying solely on Slack can result in important details being buried in message threads, making it hard to track ongoing issues.

‍ ‍The article discusses streamlining on-call and incident management, focusing on the implementation of a new workflow. One key issue highlighted is the complexity of integrating various tools and platforms used for incident response, which can lead to fragmented communication and delayed resolutions. Another challenge is ensuring the efficiency of escalation protocols, where delays or missteps can impact response times.

Pets.com was an online pet supply retailer founded in 1998, during the dot-com craze. In February 2000, it raised $83 million to go public based mainly on metrics like user acquisition, website traffic, and brand recognition. However, the profit margins were minimal and the marketing costs exorbitant, which led Pets.com to file for bankruptcy nine months after its IPO. The industry now recognizes these metrics as vanity metrics.

Search engine optimization (SEO) is crucial for any website looking to rank well in search results. While on-site SEO focuses on optimizing your website’s content and structure, off-site SEO deals with factors outside your website that impact its search engine rankings. This article will explore various tools to help you monitor and improve your off-site SEO efforts.

Forrester Research recently published its Cloud Cost Management and Optimization Solutions, Q3 2024 Wave report in which Spot by NetApp is recognized as one of the 12 most significant vendors in the space. However, Spot by NetApp decided not to participate in this research process given that its Cloud Cost Management products, Cost Intelligence and Billing Engine, were not yet Generally Available (GA) when the research questionnaire was due earlier in the year.

The importance of visibility over the entire technology environment cannot be overstated. This ensures the health, performance, and security of the technology that organizations rely on to deliver digital services. Technology leaders in Australia’s SMEs understand and appreciate the strategic benefits of monitoring.

Grafana Labs is happy to announce that we have partnered with Intigriti, a leading bug bounty platform, to expand our bug bounty program. This collaboration will enable us to work more effectively with security researchers from around the world in a scalable, sustainable way. Moving to a platform that handles initial triage will allow us to focus on valid reports and expand our scope, covering a wider range of Grafana Labs developed products and services.

Learn how to strengthen and maintain your Zero Trust security posture, improve compliance, and reduce risk with Cloudsmith's armory of access, pipeline, publishing, and monitoring controls.

As FinOps programs scale — particularly within larger enterprise organizations — it becomes increasingly important for different roles within the organization to have access to different sets of data to make informed, proactive decisions related to their specific areas of responsibility.