As technology progresses and applications become more intertwined, sticking to the old ways of monitoring networks separately just doesn’t cut it anymore. Network and application teams often work in silos, using different tools and focusing on different goals. This split approach frequently leaves both sides with a piecemeal understanding of issues, making it challenging to pinpoint and fix problems that span both areas.

As our Field CTO Liz Fong-Jones says, production excellence is important for cloud-native software organizations because it ensures a safe, reliable, and sustainable system for an organization’s customers and employees. A CoPE helps organizations cultivate the practices and tools necessary to achieve that consistently. In part one of our CoPE series, we analogized the CoPE with safety departments.

Here we are in our twenty-third year, and open source HAProxy is going strong. HAProxy is the world’s fastest and most widely used software load balancer, with over one billion downloads on Docker Hub. It is the G2 category leader in API management, container networking, DDoS protection, web application firewall (WAF), and load balancing.

Ever try to fix a network problem with a blindfold on? Do you wonder why users are complaining about crashes and shoddy performance without knowing where to look? This sorry state is because you can’t SEE the network, which makes it murder to DO anything about it.

As we discussed when we rolled out the latest major release of Grafana Loki, we’ve grown the log aggregation system over the past five years by balancing feature development with supporting users at scale. A big part of the latter has been making queries much faster — and that was a major focus with Loki 3.0 too. We’ve seen peak query throughput grow from 10 GB/s in our Loki 1.0 days to greater than 1 TB/s even before 3.0.

PagerTree now supports WhatsApp notifications! Notify on-call users in any country about critical alerts and incidents. PagerTree now supports WhatsApp notifications! Now, you can get notified about PagerTree alerts, incidents, broadcasts, and on-call reminders from WhatsApp.

Sentry recently completed a multi-month project to remove all non-essential cookies and trackers from our public websites. For more context, see two blog posts that offer differing perspectives on the project: one from our marketing team, another from our legal team, and a third blog post that explains our privacy values and our ultimate motivation.

Imagine this: you’ve just finished working on your brand new Rails app and have deployed it to a cloud provider like DigitalOcean. Like any developer, you’re very proud of your work but you still have lots of questions, like: Your goal is to provide the best user experience. You want to be notified whenever errors or other important events occur so you can take care of them fast. It would be great to have a setup that automatically monitors your application. Enter AppSignal!

In this article, we'll look at how to track errors in a Flask application using AppSignal. We'll first bootstrap a Flask project, and install and configure AppSignal. Then, we'll introduce some faulty code and demonstrate how to track and resolve errors using AppSignal's Errors dashboard. Let's get started!

Maintaining a deep catalog of knowledge articles to inform end users is an essential — yet often tedious — requirement for IT teams. But generative AI is offering a big assist. By using AI in knowledge bases, service desk agents who used to spend two or three hours creating each knowledge article from scratch can create drafts in minutes.