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InvGate

How to Improve IT Support? 9 Ideas For Your Service Desk

Mar 4, 2024 By Steve Manjaly In InvGate
To master the art of running a successful service desk, imagine it as a game of chess. Each piece, whether it's your team, the tools you use, or the strategies you implement, plays a crucial role in winning the game. There's no one-size-fits-all approach to how to improve IT support, but the tactics outlined in this article will undoubtedly boost your service desk's efficiency, enrich the user experience, and optimize the Return on Investment (ROI) of your tool.
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signoz

Grafana vs Splunk - Key Features and Differences

Mar 4, 2024 By Vivek Sonar In SigNoz
Grafana and Splunk are both used as monitoring tools. But while Grafana is majorly used as a data visualization tool, Splunk is an enterprise security and observability platform. Monitoring tools are essential for any business that wants to have visibility into its IT infrastructure. They provide real-time data that can be used to identify and troubleshoot problems. Grafana and Splunk are two of the most popular monitoring tools on the market. So, which one is better for your business?
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atatus

Extracting the Docker Host's IP Address within a Docker Container

Mar 3, 2024 By Sujitha Sakthivel In Atatus
Understanding how to execute this task is essential for developers and system administrators. This blog will explore various methods and commands to obtain the Docker host's IP address from within a Docker container. Docker has emerged as a cornerstone technology in modern software development and deployment. Revolutionizing the way applications are built.
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NinjaOne

10 Best Remote Monitoring & Management (RMM) Software Solutions [2024]

Mar 2, 2024 By Makenzie Buenning In NinjaOne
Remote monitoring and management, or RMM in short, is software that is widely used by many managed services providers (MSPs) today, and for good reason. As its name suggests, an RMM allows your organization to remotely gather information from multiple endpoints and networks and perform various remote IT management tasks on them without disruption. The benefits of such a tool are priceless, especially as more and more teams become remote and distributed.
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atatus

Cron Jobs Explained

Mar 2, 2024 By Pavithra Parthiban In Atatus
Have you ever wondered how your computer manages to do certain tasks all by itself, like sending you reminders or cleaning up temporary files? Let's take a simple example, suppose you want your computer to automatically delete temporary files every Sunday at midnight. How does it know when to do this, and how does it do it without you having to lift a finger? Well, let me explain. This is where something called a "cron job" comes into play.
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statuspal

10 Best Open-Source Monitoring Tools for DevOps in 2024

Mar 2, 2024 By Eduardo Messuti In Statuspal
We're StatusPal. We help DevOps and SRE streamline incident and maintenance communication with a powerful status page that integrates nicely with your monitoring and observability tools. Check us out!. In 2024, monitoring is essential to modern DevOps teams' work. DevOps teams need reliable and flexible tools to effectively monitor and manage complex systems that can provide real-time insights into system performance, availability, and security.
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manageengine

OpUtils MAC address tracker: We have got your network's back!

Mar 1, 2024 By OpUtils In ManageEngine
The missing piece in your effective resource management strategy is MAC address tracking. Using IPs to track network resources can be unreliable since they are not permanently associated with a specific device. MAC addresses, on the other hand, are unique and permanently associated devices offering inherent stability. Here’s a quick refresher on MAC addresses.
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exoprise

Analyzing SASE DEM Solutions

Mar 1, 2024 By Simon Dion In Exoprise
Vendors across security sectors are now offering their own digital experience monitoring products, especially when the security products can impact customer networks and performance at various levels. While these monitoring tools can provide valuable information to customers, it raises concerns about whether there is a potential conflict of interest between the vendor and the customer. If the SASE platform or security tools are introducing latency and slowing response times, how can the monitoring tools be trusted to accurately reflect their overhead?
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webgazer

Harnessing the power of AI in uptime monitoring for predictive analysis

Mar 1, 2024 By WebGazer In WebGazer
In the digital age, uptime monitoring has become a cornerstone of business operations, ensuring websites and servers are always accessible to users. It's not just about keeping the lights on; it's about preserving reputation, ensuring customer satisfaction, and minimizing revenue loss. Enter Artificial Intelligence (AI), a game-changer in the way we approach uptime monitoring.
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zenduty

Trade-off Between Reliability and Feature Velocity

Mar 1, 2024 By Anjali Udasi In Zenduty
The pressure to constantly innovate and release new features can often clash with the need for a stable and reliable product. While there might be some temporary cutbacks in testing time to achieve high feature velocity, ensuring reliability doesn't have to be an afterthought. We reached out to industry experts to gather their insights on ensuring reliability during phases that demand high feature velocity. Here's what they had to say.
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