Operations | Monitoring | ITSM | DevOps | Cloud

Latest Posts

Why Knowing the Front-End and User's Experience of Your Platform is Key to Understanding How that Platform is Working

We have all been there. When you are trying to buy a ticket and the app crashes or loads the next web page when booking a holiday only to find it takes forever and appears to hang. Our frustration level increases and if it continues, we will exit and go elsewhere. With banking apps though, we won’t move straight away but repeated bad experiences here will be remembered and eventually will make us move.

TM710344: IT Admins Scramble to Identify Source of Microsoft Teams Incident

Did Microsoft Teams chat seem a little quieter on Friday, January 26th? Maybe messages seemed to be coming in choppily or delayed – possibly some issues logging into Teams. It wasn’t a coincidence, Microsoft Teams started experiencing issues earlier in the day and at 11:45 a.m. ET issued incident TM710344 with the following message on X – formerly known as Twitter.

How Much Does IT Management Software Cost?

The quality of your IT department’s management software and its ability to quickly identify and fix vulnerabilities can determine your company’s success. While there are many types of IT management software available today, you must choose the right one that seamlessly aligns with your business needs, from determining the desired features and functions to understanding the factors that influence IT management software cost.

The Top 25 Vendor Selection Software and Tools in 2024

I’m LV, co-founder and CEO of Taloflow, a technology selection platform built for the AI productivity era. I’ve spent more than a year interviewing over 200 enterprise IT procurement professionals and IT and Engineering decision-makers and have found that the space of software selection and procurement is undergoing a sea change in expectations. Based on the interviews, I’ve determined nine steps in the software procurement lifecycle, but these are more fluid than ever.

Securing the Future: The Critical Role of Endpoint Telemetry in Cybersecurity

As IT managers and security practitioners navigate the complex terrain of modern cybersecurity in 2024 and beyond, the importance of endpoint telemetry cannot be overstated. This sophisticated technology involves meticulously gathering and analyzing data from various network endpoints, such as personal computers, mobile devices, and the ever-growing network of IoT devices.

Unlocking the Potential of Visual Network Assessment Reports

Today, we delve into a pivotal tool that holds immense value for both network admins and business owners alike: Network Assessment Reports (NARs). Not only will we explore the significance of network assessments in maintaining a well-functioning network, but we'll also guide you on creating dynamic visual network assessment reports. These reports serve as a comprehensive source of crucial information, offering insights into network issues, areas for improvement, and much more.

What Did the Teams Incident Do To Your Company's Productivity on Friday Afternoon?

Judging by the tweet storm (or is that called an X storm now?), productivity in corporate North America took a big hit as the week ended. Microsoft Teams had an issue that was “impacting multiple Microsoft Teams features”. Users reported problems of: messages not posting, inability to access files, and interrupted workflows.