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6 Important Questions About Asset Tags and Labels?

Organizations are equipped with a lot of assets and sometimes it becomes so hard to know where assets are located. To manage assets effectively, organizations must use asset labeling. Therefore, in this blog, we will know what exactly Asset labeling is. What are the benefits of Asset labeling? And several other questions and answers as well. It will help you to make the most of your assets. So, without wasting any time, let us begin.

Ransomware Cost Hospitals Nearly $21B Last Year. How Protected Are You?

Today, as computing power and wireless capabilities improve, organizations are increasingly leveraging Internet of Medical Things (IoMT) technologies, such as internet-connected blood pressure monitors, continuous glucose monitors and MRI scanners. These tools, with their ability to collect, analyze and transmit health data, improve efficiencies, lower care costs and drive better patient outcomes.

The Growth of milCloud 2.0 Demands a New Monitoring Approach

The addition of Amazon Web Services and VMware to the Defense Department’s milCloud 2.0 contract will make it easier for agencies to transition applications and services to the cloud. However, the acceleration of this effort may bring its own challenges. MilCloud is a substantial operation, with more than 1,200 virtual servers as of early 2021. The addition of AWS and VMware will allow agencies to add to this number, making an already complex service even more challenging to manage.

Streamlining customer service to eliminate wasted time on hold

Collective sighs from being left on hold to customer service are reverberating around the world—especially in Australia. Research from ServiceNow revealed Australians wasted 89.5 million hours on hold trying to resolve complaints in the past 18 months. That’s an average of seven hours per person.

The Role of Service Desk in Digital Transformation

Almost every organization is moving towards or planning to move towards digital transformation and IT is a significant part of it. The pandemic has made digital transformation a necessity to achieve maximum customer and employee engagement and satisfaction, bridge cultural and talent gaps, and promote IT as a valuable business process.

How to Manage Contract Renewals from Contract Management Software?

In the realm of agreements, deadlines are equivalent to punishments if you do not meet agreements. In any case, with the Contract Management software, your business will notify the ideal individuals brilliantly when it is the ideal time for an agreement restoration & renewal. We all know that contracts are the baseline of businesses in several sectors, that is why contract management software is significant.

Customer Support Software (5 Key Features)

Customer support software is a gamechanger for ambitious consulting firms. If you’re trying to scale your consulting business but lack the systems to support your growth, you should explore the potential of customer support software. This will enable you to successfully provide all of your clients with consistent and exceptional support. Let’s explore this further.

What is Digital Experience Monitoring, and How Can it Help Companies?

Customer-centered business practices have become a major focal point in IT innovation. The advent of massive communication has brought forth a big challenge, however: how does one provide a top-notch customer experience when there are so many factors to account for? The market’s answer to this conundrum is monitoring software.

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Business Consulting Software (5 Factors To Consider)

Business consulting software is the missing piece of the puzzle for many consulting businesses that are struggling to facilitate growth. With the right tools and systems at your disposal, it's possible to build a scalable consulting business that fires on all cylinders. Many underestimate the importance of picking the right software solutions to power a consulting business operation.

5 Self-service challenges and how to solve them

Self-service as a function has become ubiquitous, whether employed to improve customer satisfaction, employee engagement or both. With the slow but sure transition to a hybrid working model, customers (and employees) have begun to demand a better experience when it comes to servicing and issue resolution. According to The Hackett Group 2022 Key Issues Study, self-service automation has seen the most common shift in technology function workload for three years in a row.