The hospitality industry has a broad variety such as restaurants, cafes, hotels, lodging, food & drink services, event planning and management, travel, and tourism. For small size organizations managing inventory is not a big issue but when their business grows managing inventory becomes hectic and complicated. Since the hospitality industry is full of inventory and important assets that is why inventory management in the hospitality industry is crucial to running the business efficiently.

Not many years ago, the role of the data steward was the domain of the world’s largest organizations. When I was in college, the only person I heard of with this job title worked for one of Detroit’s Big Three automakers. Even as mainframes were supplanted by other computing paradigms, only sprawling corporations with intensive electronic data processing needs could possibly have enough information to justify a full-time staff member charged with overseeing it all.

Activity on Now Learning, ServiceNow’s learning platform for training and certification, is on the rise. Total logins rose 25% between 2020 and 2021, and on-demand course completion increased 43%. As ServiceNow revenue continues to grow at 30% per year, the demand for skilled administrators, developers, and architects is rapidly increasing.

A new generation of wearable computers has entered the market. These new devices are the result of technology convergence, which is the tendency for technologies that were originally unrelated to become more closely integrated and even unified as they advance.

IT infrastructure was often thought of as the support system of organizations. Before 2020, most IT-related investments were planned to keep up with the competitors or technology. However, these plans were executed only if the yearly budget allowed it. Covid-19 was an eye-opener for such organizations. The pandemic made businesses realize that IT was no more a support system. It was holding up the business and, in some cases, saved them from going out of business.

According to a study, an average organization logs about 1200 IT Incidents per month out of which 5 will be critical. Given the increase in complexity of digital infrastructure, an incident is likely to impact multiple resources and services generating a ton of alerts. The mean time to repair for critical incidents is 5.81 hours, which reduces if there are fewer incidents to manage in the first place.

I’m excited and humbled to announce that ServiceNow has been recognized as a 2022 Gartner® Peer Insights™ Customers’ Choice in Enterprise Low-Code Application Platforms. We attribute this distinction to our customers, who’ve been on this journey with us. Their valuable input molds our strategy and products.

When marketing your product, you work your way towards your end goal of customer success. This is when your customer gets what they want in the way that they wanted it. At its core, when a customer reaches customer success, that means your products have a perceived value. ‍ But how will you be able to know if your customers have found customer success? In this article, we’ll be breaking down the key metrics to track during the stages of your product marketing strategy.

Organizations of all sizes have a complex array of hardware, software, staff, and vendors. Each of those assets comes with complex configurations and relationships between them. Visualizing and tracking these configurations and relationships over time is critical to quickly responding to incidents. Plus, it helps inform business decisions, especially regarding future IT components and upgrades.