Alloy Self-Service Assistant is our integration app that provides self-serve access to Alloy Navigator™ ITSM software from Microsoft Teams. Launched in November 2021, the app has quickly become well-liked by customers who employ multi-channel support. We’ve made several changes to the app’s setup to provide it with additional versatility.
There has been a rapid incline in the use of automation in many day-to-day activities, making life a bit simpler. Whether it’s through the implementation of chatbots or automated reporting tools, automation has become a new norm. It’s meant to make workloads a lot easier, as well as improve efficiency. However, not everyone may see it that way. The simple notion of automation taking over your job can cause a lot of stress, anger, and/or anxiety.
Software developments take place quickly as per the client’s requirements. The developments need to take place with safety and precautions. DevOps engineers can help into this matter; however, it is not possible without Observability.
With so much information that’s repurposed, repackaged, and frankly, not worth even a passing glance, it makes sense to be a bit cynical when it comes to blog content. When everybody seems to be doing the same thing, originality and good writing are rare features that should be celebrated. Since we’re content snobs ourselves, we thought we’d share our take on the 10 best ITSM blogs with you.
When we think of climate change, we don’t usually think about corporate IT or the externality costs associated with video calls or heavy email attachments. Digital technology has a serious—and increasing—impact on our environment, with a carbon footprint of about 4% of global carbon emission (that’s more than the aviation industry’s 2.5% contribution). Outside of our digital work lives, I think we’ve grown accustomed to sustainable practices.
Winning one Globee award for Global Excellence in Cybersecurity is a really big deal. Winning two is worth calling everyone we know. We won three. We’re honored and humbled to have received so much recognition at the Globee® 18th Annual Cyber Security Global Excellence Awards, and we couldn’t wait to share the news with you. Here’s a look at our awards.
The key to any successful business requires a good quality of human resources. They are the most important capital that must be managed properly in the company. Therefore, It is essential to create a work atmosphere and company environment that supports employee productivity. So, how to Increase employee productivity? Everyone wants to make the most of their time and be as productive as possible.
There are many aspects to keeping your IT house in order. And IT asset inventory management is just one of the many heads of this ever-shifting hydra. It’s also one of those practices that managers may sometimes gloss over in their effort to go after “the big issues.” In this guide, we’ll clue you into some best practices that you absolutely have to take into account to run things smoothly.
The past couple of years has radically transformed nearly every aspect of our world. Living through a global pandemic has brought about paradigm shifts in how companies operate and how people live. While industries coped with varying degrees of uncertainty, digital transformation became the focal point of information technology as it determined enterprises’ success.
Inventory management is not a simple task! Especially because demand and supply keep fluctuating. However, it becomes more hectic when you do all these activities on a manual basis. To avoid inventory management issues, organizations must invest in inventory management software. It is very helpful in inventory optimization. When inventory is optimized, then inventory expenses automatically decrease. With effective asset management software, your organization can perform inventory forecasting.
