Have you established a business automation workflow? If you’re committed to running an efficient operation that fires on all cylinders, you should be embracing automation at every level of your workflow. Automation is no longer the future - it’s here now. Failing to make use of workflow automation tools will leave your business running at a disadvantage. The inefficiencies of not utilizing a business automation workflow are costing organizations 20-30% of their annual revenue.

The short answer? Right about now would be a good time to flip the switch if you’re still using a rigid and outdated legacy ITSM tool! Legacy ITSM tools are not built for the intermittent changes the world throws at us. The lack of performance and efficiency in legacy ITSM tools restricts organizations from keeping up with technology changes and growing the business.

Automation in warehouses is a top priority for supply chain operators. In the last year, the COVID-19 pandemic increased consumer interest in e-commerce, and logistics companies added seasonal employees for peak seasons. UPS and Amazon each added 100,000 employees to keep up with this demand. And with demand continuing to rise, there’s little time to deal with any disruption to supply chain operations.

If your business is growing, it won't be long until you need to develop an IT asset management protocol that allows you to manage your hardware and software assets throughout their lifecycle, helping to reduce business interruptions, plan budgeting effectively, mitigate risks, and gain high-level insight into how IT is driving success for your organization.

As more and more companies settle into the new reality of hybrid work at scale, the ease of making desktops accessible from anywhere—along with the adoption of workflow technologies and processes all from a single platform—will be critical. To enable the best employee experience, companies need to be able to transition seamlessly between remote and in-person work environments.

IT Service Management (ITSM) is the essence of IT service delivery in an organization. However, ITSM cannot properly contribute value if the people, processes, and technology in place are not optimized. This is where ITSM automation can help streamline operations to generate optimum efficiency. But, you may ask, what is ITSM automation exactly and what kind of benefits can it reap for your business? Let’s find out!

Today, employees are consumers of the workplace. Just as companies compete for customers, they compete for candidates and to retain their existing workforce. Employees want a sense of belonging and to feel engaged in their everyday work. When employee happiness and engagement is lacking, it impacts the satisfaction and quality of work—and could mean missed business growth. [Transform employee experience.] According to Gallup, highly engaged business units can result in.

When I started at Ivanti, I asked around to get a diagram of process flows and communication flow for Endpoint Manager (EPM). I was given two different diagrams that were each about 10 years old and not customer ready. While not much of the communication had changed, some had making these outdated and irrelevant. I decided to take these diagrams, update them, and put them into a simple and modern diagram that would be customer ready for posting online.

For years, IT experts and institutions have promoted the likes of Agile, ITSM, DevOps and other popular methods as a way for technology professionals to boost their own careers and to help departments break down complex modern work problems. And IT leaders have used these methods to communicate value (albeit reactively) to business executives to help explain the work they do between IT and non-IT people.

IDC recently surveyed nearly 2,000 IT and business executives on their maturity as it relates to organizational agility. Although the vast majority identified agility as a critical business capability in a digital economy, less than 15% identified as extremely agile.