The onset of ServiceNow has relieved the IT Services workforce. With CloudFabrix RDA added to it, we made it even better. Let’s face it that many IT Service transformation implementations take longer because of a lack of automation around migration and production. The efficiency of ITSM is further compromised due to the absence of data automation and enrichment. ServiceNow with Robotic Data Automation stirs a positive impact on three critical areas of data operations ITSM teams.

Workflow management tools can have a tremendous impact on team performance. Is your team failing to live up to expectations? Do you have a clear plan to drive productivity and improve customer satisfaction? If you’re struggling to get more from your team, we would recommend implementing StartingPoint into your operations for a streamlined workflow. When it comes to finding a comprehensive solution for workflow automation, StartingPoint ticks all the boxes.

In our previous blog, we looked back at the year of transformation that was 2020. To say the last year was a bit hectic—even chaotic at times—would be an understatement. But for many organizations, IT saved the day. IT delivered and enabled technology solutions to keep the business in business.

IT management can be costly and time-consuming without streamlined processes and systems to support your business goals. With the quickened pace of business requiring faster scale, leaders and decision-makers must find ways to adapt and optimize their processes. Combining IT Service Management (ITSM) and IT Operations Management (ITOM) can help you prioritize operations efficiency while delivering the best service to your employees.

What can I say further about Ivanti’s mobile threat defense (MTD) solution for iOS, iPadOS and Android devices that has not already been mentioned in any of my previous blogs and quick video demos? If I was to state where Ivanti has a clear advantage over other unified endpoint management competitors, it is with Ivanti’s MTD solution.

Our latest release of Workspace Control is a service update for IWC 2021.1 containing a number of bug fixes and compatibility updates. But it has so much more than that!  We’ve also included a number of User Voice requests which were submitted via the Product Ideas page on the Ivanti Community.

Old news: The pandemic changed the world. New news: Security operations still need to act as if the crisis continues. Here's why. Prior to the pandemic, organizations around the world were already moving forward with digital transformation. COVID-19 forced enterprises to scale like never before—adding public cloud services, new network devices, remote workers, and software as a service (SaaS) applications.

Ivanti Desktop and Server Management continues to grow and innovate with the latest update - now available for all customers. Further underlining our previous commitment to the continued investment and growth of the product – DSM remains a much loved and valued solution by many enterprises and we look forward to further exciting enhancements in the future! In addition to the latest release – we are excited to announce one of the most significant new enhancements to DSM in recent times...

Responsibilities have increased for many employees over the last year. The combination of job pressures, new virtual work environments, and personal responsibilities has caused employees to feel overwhelmed. In a 2021 Indeed survey, 52% of employees reported feeling burned out, up from 43% a year earlier. For individuals in roles that serve the entire enterprise—such as human resources and legal—this administrative work compounds quickly.