A central focus of any business or organization is to build and foster efficient management practices across their teams. This often entails leveraging various frameworks and methodologies tailored to the specific aspects of business operations. So, what do ITSM, BRM, Agile, and Project Management frameworks have in common? What sets them apart? Are there ultimately better frameworks than others? How do you choose the right one? How do you implement them successfully?

In recent years, traditional IT management techniques have found it extremely challenging to navigate the speed and volume of innovation especially when it comes to capacity planning. It has led to the emergence of Artificial Intelligence for IT Operations (AIOps) to enable measurable digital transformation. As companies recognized the vast potential of AI, investments in AIOps soared, positioning it as a big deal in modernizing IT operations.

As the world continues to feel the pressure of climate change, more and more actors in the private sector are implementing solutions to reduce their carbon emissions and slow down global warming. For many organizations, technology is a major focus in their carbon reduction strategy. And most emissions are linked to digital workplace equipment. In fact, the workplace represents 70% of overall IT-related emissions.

When multiple incidents stem from the same issue, it's a clear signal that we need to take action using a robust, step-by-step Problem Management process.

Apple’s release of Apple Vision Pro on Feb. 2, 2024, sparked widespread anticipation among tech enthusiasts worldwide. Even more among enterprise customers when Apple announced MDM management capabilities in visionOS 1.1. Apple Vision Pro lets users interact with apps while remaining connected to their physical surroundings or immerse themselves entirely in a virtual environment of their choosing.

Effective inventory management is crucial for companies to maintain a competitive edge. With the advent of automation in inventory management, businesses can now optimize their operations like never before. In this blog article, we will explore five key benefits of implementing automation in inventory management.

In the initial stage of the digital era, only a few businesses were using digital tools and technologies to enhance their performance and efficiency. But now, things have changed and almost 90% of businesses use top-rated technologies to stand out from their competitors. In fact, some of them rely heavily on robust IT infrastructure for seamless delivery of quality service and applications. As a result, infrastructure is becoming more complex and open to threats.

Over the years, the global pandemic has brought about significant shifts in our lives and business, especially in the IT sector. Since the pandemic, many organizations have moved to working remotely and leveraging technology for most operations. In places where it has been a great benefit, remote operations have also been challenging for organizations as managing and tracking IT-related issues from different locations was never simple.