Database observability is the number one way to keep data moving smoothly around your environment. But have you ever wondered how the modern observability solution forms such a comprehensive picture of your infrastructure? Let’s check out five key metrics that form the foundation of effective database observability.

The explosion in devices—particularly Apple devices—deployed across a modern enterprise is increasing the already arduous device management burden on IT and cybersecurity teams. According to recent research, 76% of large enterprises are using more Apple devices, and 57% of US firms say Apple adoption is outpacing other options.

Choosing an option from the many IT Service Management (ITSM) tools available is not an easy task. It usually takes months (if not years) to settle down on a solution. But since this data is scattered throughout the internet, we decided to create the ultimate ITSM tools comparison blog post. Deciding on a new help desk — whether it's your first time or you're planning a migration — has the potential to impact your company on several levels. For once, it will affect the way things are done.

Having on hand actionable insights is crucial in today’s fast-changing world of technology; with digital changes and more businesses using cloud computing, companies must make sure their IT operations run smoothly. As IT systems grow more complex, old ways of managing them can’t keep up. This is where a smart AIOps solution can really make a difference.

In today's fast-paced enterprise environment, companies must adopt efficient tools to remain competitive, scale effectively, and deliver exceptional value to clients. A critical factor in achieving this is streamlining workflows to reduce inefficiencies and empower teams to focus on high-value tasks. StartingPoint, a comprehensive workflow management platform, offers a simple and effective solution to simplify enterprise workflows, ensuring that businesses are equipped to thrive.

The Software as a Service (SaaS) era is ending—at least, that’s what some online observers have been suggesting of late. In a recent post on X, Sam Lessing, a General Partner (GP) at Slow Ventures, challenged the long-held belief that SaaS is the pinnacle of software business models. Forbes recently took up Lessing's claim in an article entitled The End of the SaaS Era: Rethinking Software's Role in Business. So, are we really witnessing the death of SaaS?

In today’s dynamic IT landscape, software asset management (SAM) is more than just a technical necessity—it’s a business imperative. With organizations relying on a growing number of software solutions, including SaaS platforms and on-premises apps, SAM ensures license compliance, reduces security risks, and aligns software usage with business goals.

When it comes to Digital Employee Experience (DEX), the key to success is treating it as a journey, not a destination. Organizations need to deliver outcomes and value quickly, while simultaneously building the maturity of their DEX initiatives over time. The journey involves deliberate planning, with clearly defined milestones and goals along the way.

Curious about ServiceNow and Spiceworks? Let's put these two popular IT service management platforms side by side. While they take distinctly different approaches - from their target users to their feature sets - seeing them compared makes it easier to understand where each one shines. More organizations are taking time to evaluate their ITSM options carefully, and for good reason. The right platform can transform how teams manage IT services, assets, and support.

Selecting the right ITSM platform can significantly impact your organization's service delivery, efficiency, and customer satisfaction. Two popular options are Jira Service Management and Spiceworks, each with its unique features and limitations. This article will guide you through a side-by-side comparison of these tools, focusing on their strengths, challenges, and what makes them suitable for different business needs.