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What Do Most Corporations Do With Returned Computers?

When computers are returned to a corporation, they don’t simply disappear into storage or landfills. Companies often implement structured processes to make the most of these devices while adhering to regulatory and ethical standards. Managing returned computers is a practical and pressing concern for corporations, whether dealing with employee's offboarding, end-of-life hardware, or upgrades. The process involves multiple considerations, from data security to environmental compliance.

ITAM in SMBs - Trends We See for 2025

In the evolving landscape of IT Asset Management (ITAM), small and medium-sized businesses (SMBs) are experiencing a paradigm shift. Traditionally, ITAM was the domain of large enterprises, managed by solutions like Certero, Flexera, and Snow, focusing primarily on tracking and managing expensive software licenses and conducting software audits. However, the landscape is changing, and SMBs must now embrace ITAM, albeit in a completely different manner.

What is Agentic AI? And why does it matter in IT service management and ITAM?

When embarking on a new digitalisation project today, people expect more than just the basics, such as security, functionality or choosing a trusted brand. They're looking for tools that offer a personalized experience and smart automations. This is especially true for service desks and IT management platforms, where automating repetitive tasks and tailoring the experience to users really matter. AI agents are a great solution for this. They can handle tasks on their own, make processes smoother, boost efficiency, and save money.

IT Asset Tracking: Complete Control Guide

Managing your IT assets shouldn’t feel like juggling countless hardware, software, licenses, and online resources. Without comprehensive management software, your team may struggle with visibility, accuracy, and compliance, leading to inefficiencies and risks. Motadata’s IT Asset Management Software simplifies the entire process, from discovery to monitoring, inventory management, and reporting.

3 Keys to Evolving Toward Enterprise Service Management

With businesses scaling up operations amid the increase in remote work, extending IT services across business units to HR, Facilities and beyond is essential. Enter enterprise service management (ESM), extending the proven principles of IT service management (ITSM) across various departments and functions within an organization.

The KPI Commandments: A Guide to Setting Targets in IT

As VP of Business Applications at SolarWinds, I have the privilege of working with a team of IT professionals dedicated to achieving operational excellence. Our internal metrics for mean time to repair (MTTR), mean time to acknowledge (MTTA), and customer satisfaction (CSAT) all range between 95% and 100%, but what are the stories behind the percentages?
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Understanding Memory Management in Windows 10 vs. Windows 11: What's Changed with Virtual Memory?

When you use a computer, memory management is one of the most important things that happens behind the scenes to keep everything running smoothly. Memory management helps your computer keep track of all the programs you're using, the files you're opening, and ensures your system doesn't slow down, crash, or freeze. In this blog post, we'll look at how Windows 10 and Windows 11 handle memory management, focusing specifically on virtual memory in Windows 11. We'll also talk about the physical memory (RAM) requirements for Windows 11.

Navigating the NIS2 Directive and How SolarWinds Can Help

In 2016, the European Union (EU) established the Network and Information Security (NIS) directive as its first comprehensive cybersecurity directive. Now, the EU is updating the directive in response to evolving cybersecurity challenges. Let’s break down NIS2 and discuss how SolarWinds solutions can help your organization improve its security incident-handling capabilities.

IoT Device Lifecycle Management: Definition and Key Stages

IoT Device Lifecycle Management might sound like a mouthful, but it’s the secret sauce behind keeping the ever-growing world of connected devices running smoothly. From smart thermostats to industrial sensors, IoT devices are transforming how we live and work. But managing them is no small feat — especially with the number of global IoT connections expected to more than double from 15.9 billion in 2023 to over 32.1 billion by 2030 (Statista, 2023).