The two words, “Enterprise Architecture”, elicit various reactions and have no standard definition in the dictionary or technical manual— everything from “we tried that and it’s too much work” to “we need that!” to “what does it mean to have an effective EA practice”. Trial and error also taught us it’s possible (even easy) to do Enterprise Architecture incorrectly!
We are happy to announce the immediate availability of the 2021.2 release of the Alloy Software ITSM/ITAM platform, including Alloy Navigator Enterprise, Alloy Navigator Express, and Alloy Discovery Enterprise.
Two-thirds of US white-collar employees are working from home some or all of the time, according to a September 2021 Gallup survey – and of those, 91 percent hope to continue to do so even after the pandemic. In this Everywhere Workplace environment, a “bring your own device” (BYOD) policy is an appealing proposition for employees and IT departments alike, leading to an average annual savings of $350 per employee and a 34 percent increase in productivity.
Businesses need to purchase equipment on a regular basis in order to operate properly. As the business grows, so does the inventory and it can be easy to lose control. However, furniture inventory management is not something that should be overlooked. As a company, you have certainly accumulated a certain amount of furniture to equip your offices: To ensure that you have some control over your purchases, it is important to make an inventory that lists all your material goods in one place.
The annual inventory is a critical step in the life of a company and involves a significant amount of work. This task, which all employees look forward to… consists of counting the company’s inventory once a year (before the end of the fiscal year). It allows you to know the real quantities of stocks in your company to see if there are differences with the quantities indicated in your software.
We’re thrilled to announce that Frost & Sullivan has awarded the 2021 Asia-Pacific Company of the Year Award for secure remote access to Pulse Secure (acquired by Ivanti). In determining awards, Frost & Sullivan “applies a rigorous analytical process” that includes “detailed evaluation of best practices criteria.”
In recent years self-service has become an imperative for many businesses. Offering comprehensive self-service options like a customer knowledge base, chat, and community forums plays a huge role in the self-service success. And, maybe even more critically important is unifying those different support channels, so that requests are captured, processed, and responded to within a single system.
General Data Protection Regulation (GDPR). Most of us remember the months and weeks leading up to the deadline. We did whatever needed to be done to achieve compliance. Now it seems like a distant memory. And the pressure is mostly off. But in other ways, it was just the beginning. As you continue creating your day-to-day compliance strategy, you might find that the tactics that got you to the finish line were more short-term solutions that won’t necessarily stand long-term.
Last week, close to 800 IT professionals met in Orlando, Florida at HDI’s Support World Live conference. HDI events are always wonderful for catching up on trends, new innovations and best practices.
Do you remember when all applications were on-premises applications? Do you remember quarterly BSA (The Software Alliance) audits and press releases that identified companies for being out of compliance? Do you remember when big software manufactures were in the news because they were auditing school districts for software compliance? Have you read about any of this recently? Probably not.
