Operations | Monitoring | ITSM | DevOps | Cloud

Latest News

Four reasons why SMBs need network monitoring

As businesses grow, so do their networks and the challenges that come along with managing them. For small and medium-sized businesses (SMBs), however, tight budgets and fewer resources make it even more challenging for network admins to manually track and monitor all network elements. Without a proper tool in place, even simple issues like poor internet connectivity and network outages can bring down a service.

Gartner's Latest Recommendations in IT Infrastructure Monitoring: Modernizing Infrastructure, Ops and Cloud Management

Gartner’s latest Market Guide for IT Infrastructure Monitoring Tools has just been released, and we are once again proud to be included as a Representative Vendor. Unsurprisingly, Gartner has found that customer trends toward the adoption of multicloud technologies continue to progress, which can have big implications on the monitoring platforms deployed to keep pace.

Healthcare Organization uses VirtualWisdom to Target Cross-domain Collaboration

January 29, 2020 It’s well known that within large IT datacenters, specialists in different domains (i.e. application, DB, networking, storage, etc) often struggle with sharing tools to solve problems. Vendors produce tools that may give a deep view of one domain, but lack correlation with others.

How to Migrate from Magento 1 to Magento 2

A growing number of online retailers are now migrating to Magento 2 from the earlier version, Magento 1. This trend of migration is driven both by functional advantages and strategic planning as Magento will stop supporting its 1.x versions after 2020. That’s the reason why so many business owners are upgrading their online stores with the latest technology.

What Is Real User Monitoring? How It Works, Examples, Best Practices, and More

Real User Monitoring is a type of performance monitoring that captures and analyzes each transaction by users of a website or application. It’s also known as real user measurement, real user metrics, end-user experience monitoring, or simply RUM. It’s used to gauge user experience, including key metrics like load time and transaction paths, and it’s an important component of application performance management (APM).

7 Online Proofing Tools to Make Life of a Designer Easier

When working on web and graphic designs there can be so much back and forth in emails and messages. There will be lots of email threads to keep up with. The review and approval process taking several turns. So, what do you do? Ask any designer about the pain they go through when it comes to the approval process. Luckily, the technology clearly will never disappoint any of us.

Top 10 predictions for AI in IT operations

This article originally appeared in TechBeacon. Gartner first coined the term "AIOps" a few years ago to describe "artificial intelligence for IT operations," and over the last few years, IT operations monitoring tool vendors have begun incorporating AIOps features into their products. Now AIOps tools are commonplace, but many IT leaders remain cautious about using these relatively new capabilities.

Building Auvik Into Your MSP's Standard Operating Procedures

Standard operating procedures—more commonly known as SOPs—are written, step-by-step instructions that describe how to perform a routine activity. While you can create an SOP for anything, SOPs that outline technical procedures are a well-known path to increasing efficiency in your MSP business. Whether you’ve got existing SOPs you’re interested in updating, or you’re looking for some basic steps to build brand new SOPs around, you’ve come to the right place.