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AIOps as a Service for MSPs: What to Look For

AIOps is a game changer for MSPs. But how do you implement AIOps to ensure you get those game-changing benefits? Chances are, you’re not interested in spending the resources and time required to build it yourself with all of the development, testing, maintenance, etc. that entails. Instead, AIOps as a service provides you with the capabilities to better manage the IT infrastructure and operations of multiple clients.

How to Propagate OpenTelemetry Trace Headers Over AWS Kinesis: Part 2

In the first article of our series, we explored the importance of trace headers and the complexities involved in their propagation. Now, we shift from theory to practice. This second installment will take you through a hands-on baseline scenario and our initial strategy of propagating the OpenTelemetry trace context in AWS Kinesis by using the PartitionKey parameter.

Optimizing Barracuda SecureEdge: How to Proactively Monitor Your Barracuda SASE Network

With many SASE vendors prioritizing security over performance, businesses are left with a gap in their network management strategies. Before implementations, SASE vendors make promises about the performance of their SASE services, but, how can customers ensure they’re getting what they paid for? And how can they avoid slow or sluggish networks leading to frustrated users, decreased productivity, and even financial losses?

Spot Ocean outperforms in GigaOm Radar for Kubernetes Management

Spot Ocean has been recognized as the sole leader and outperformer in the GigaOm 2024 Radar for Kubernetes Resource Management in the Maturity and Platform Play quadrant. The report highlights solutions that help organizations more effectively manage the increasing complexity of Kubernetes environments in the cloud. GigaOm evaluated a number of vendors on their ability to analyze and optimize Kubernetes resources.

Top 11 Website Performance and Availability KPIs You Should Care About

The availability and performance of a website is critical to achieving success for the business behind it. That’s why website owners must deeply concentrate on monitoring and sweetening their website’s Key Performance Indicators (KPIs). In our post today, we aim to get to know the top 11 availability and performance KPIs website owner should be aware of. We will categorize these indicators into three segments: availability KPIs, performance KPIs, and user engagement analytics.

Monitoring Software-Defined, Cloud, and ISP Networks

For decades, the data center has been the core hub for applications, routing, firewalls, processing, and more. Now, the enterprise is highly reliant upon distributed workplaces, cloud-based resources, and third-party-operated networks. In this context, modern networks encompass more diverse infrastructures, requiring IT organizations to contend with the added demands of managing and maintaining these expanding environments.

What do quality engineers do?

Quality engineering (QE), or software quality engineering (SQE), is a discipline within software development focused on ensuring the quality, reliability, and performance of software products. With an increase in development environment complexity in recent years, the focus has shifted back from detecting defects in later stages, as QA has typically done, to proactively ensuring quality throughout the entire development lifecycle.

Receive Cribl Notifications on a Distribution List or Group Email Alias

IT and security teams have several products they use and in turn, have many admins. Some have wide privileges, while others have focused responsibilities for the various tools and touch points in an IT and security data path. Not all admins are members of all tools. But they are all typically part of a larger group bound by an email alias (aka a distribution list).

MSP innovation requires a flexible toolkit

In a recent meeting, long-time N-able partner Wade Weppler of WW Works mentioned that one of his customers requires high availability for a business-critical application. “High availability,” in this case, meaning two fully replicated servers set up for nearly instant failover. Weppler solved this using Hyper-V’s native replication. “There’s no extra cost, other than the second server, but Hyper-V replication is complex to set up and manage,” he said.