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Improving Postmortems from Chores to Masterclass with Paul Osman

In our 2019 Blameless Summit, Paul Osman spoke about how to take postmortems or incident retrospectives to a new level. ‍The following transcript has been lightly edited for clarity. Slides from this talk are available here. Paul Osman: I lead the SRE team at Under Armour. Who here knows about Under Armour as a tech company? Does anybody think about Under Armour as a tech company? Under Armour makes athletic attire, shirts and shoes.

Goliath Named Top Virtualization Solutions Provider

IT Pros Troubleshoot and Resolve Citrix and VMware End-User Experience Issues Quickly with Goliath Philadelphia, PA – Aug 5, 2020 – Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, has been named a Top Virtualization Solutions Provider by Cloud Computing Outlook.

Reserved Instances: The Complete Guide

In 2009 AWS (Amazon Web Services) introduced a new EC2 pricing model known as reserved instances. In exchange for an upfront commitment of 1 or 3 years, reserved instances offer significant cost savings (anywhere from ~29% up to 72%) on cloud compute resources compared with on demand instances. Today, other cloud providers such as Microsoft Azure and Google Cloud Platform also offer similar pricing constructs. In this article you will learn.

Nishant Singh shares his thoughts on being an SRE

Nishant Singh is an SRE at LinkedIn based in Bangalore. Currently, he is working towards building and maintaining applications that improve the overall MTTD (Mean time to detect) and MTTR (Mean time to recover) of the site. He likes to build services and play with the latest technologies. Before LinkedIn, Nishant worked for a few companies in the security and e-commerce domain as a DevOps engineer where he was primarily responsible for building infrastructure, deployment pipelines and security.

Fitness Websites Under Attack by Magecart

Our sources state that there has been a 20% increase in web-skimming attacks since the outbreak of the COVID-19 virus. Recently, we have witnessed some high-profile Magecart attacks on websites which have gained popularity during the pandemic, including fitness-based websites. The latest fitness-based website attack reported is YogaFit, who were compromised for over 6 weeks.

Introducing Versions API to Automate Error Response for New Code Versions

You know the feeling. You’ve just deployed a new version to production and are monitoring the Rollbar dashboard for any new errors or looking out for any Slack notifications. You’re keeping an eye on the number of new or reactivated errors, their severity level, and triaging to see which errors need to be assigned and to whom. Now what if you could automate these tasks?

Exporters and Target Labels

When monitoring third-party applications with Prometheus, you’ll need an exporter if the application doesn’t already expose metrics in the appropriate format. How do you find an appropriate exporter, and once you have your exporters, how should you organize your label taxonomies to reflect your infrastructure? Many applications in the systems you’re in charge of will be third-party applications, which do not natively expose Prometheus-formatted metrics.