The COVID-19 pandemic has reminded me and many others of the importance of customer service. Today, customer service management is a 24/7 business. ServiceNow’s Now Support portal already allows our customers and partners to manage their instances, upgrades, and users from one central location.

If you’re responsible for monitoring, chances are you’ve heard of Datadog. Like InfluxDB, Datadog is a monitoring platform for cloud applications, bringing together data from containers, servers, databases, and third-party services. InfluxData and Datadog approach monitoring from different starting points. InfluxDB is an open-source time-series data platform that can be used for a range of use cases, one of which is monitoring.

Digital transformation is reshaping every aspect of our lives—from health to education to economic prosperity, and data is at the heart of it. At Splunk, we are bringing data to everything, enabling organizations worldwide to investigate, monitor, analyze and act on their data across IT, Security, and DevOps use cases. Through this digitization, we see customers accelerate their journey to the cloud for increased agility, reduced costs, and faster time-to-market.

We are excited to announce a strategic partnership with Google Cloud to bring real-time observability into Google Cloud Services and modern applications for our joint customers. Cloud has become essential to modernizing IT environments and enabling the digital initiatives of organizations large and small. Organizations undertake IT modernization – including cloud adoption – to accelerate innovation and increase operational efficiency while optimizing IT spend.

Welcome to the second installment of the Dashboards Beta blog series! I’m your host, Aditya Tammana, and today we have a very special guest – v0.5 of the Dashboards Beta app on Splunkbase!

Sidekiq is a Ruby framework for background job processing. Developers can use Sidekiq to asynchronously run computationally intensive tasks—such as bulk email sending, payment processing, and data importing—to help speed up the response times of their applications. If you’re using Sidekiq Pro or Enterprise, Datadog’s integration helps you monitor the progress of your jobs and the applications that depend on them, all in a single platform.

Many organizations already use Docker to containerize their Windows applications and often run mixed Windows and Linux container environments to support complex architectures. With Kubernetes’s support for deploying clusters with Windows nodes, organizations can leverage the orchestration platform to easily automate container provisioning, networking, scaling, and more for their Windows applications.

From global pioneers to budding startups, almost every organization around the globe has adopted a mandatory work-from-home routine due to the COVID-19 outbreak. This shift has brought up numerous questions for decision-makers: How are we going to pull this off? Is work-from-home strategy feasible? Is our network security going to be compromised? Is BYOD the solution?

We’re many weeks into the COVID-19 crisis and, I don’t know about you, but things still feel chaotic to me. Part of it is trying to work from home while also homeschooling a 6-year old and 9-year old. Part of it is trying to keep up with all the recommendations and requirements from our public health officials. The big reason things feel chaotic to me, though, is all the uncertainty.

Apache Solr was always ready to be extended. What was only needed is a binary with the code and the modification of the Solr configuration file, the solrconfig.xml and we were ready. It was even simpler with the Solr APIs that allowed us to create various configuration elements – for example, request handlers. What’s more, the default Solr distribution came with a few plugins already – for example, the Data Import Handler or Learning to Rank.