Observability is more than tooling. Of course having the right tools in place so you can ask arbitrary questions about your environment, without having to know ahead of time what you wanted to ask, is critical. Finding the unknown unknowns is the coveted observability sweet spot. However, it’s the actual doing it that proves a bit more challenging especially when you’re weaning off legacy tools.
Today we share a recent conversation with Mike Kavis, Chief Cloud Architect at Deloitte Consulting. Mike has held numerous technical roles such as CTO, Chief Architect, and VP positions with over 30 years of experience in software development and architecture. He led a team that built the world's first high speed transaction network in Amazon's public cloud and won the 2010 AWS Global Startup Challenge.
People working in IT support and incident management right now are faced with unusual difficulties supporting large remote workforces and managing unpredictable workloads. On Reddit, system admins and other IT pros are bemoaning the hiccups and hassles of working in isolation while trying to resolve issues and maintain high SLAs. You can’t go grab your indispensable SME for troubleshooting, because that person is also home and inundated with messages and alerts from many different tools.
SAN JOSE, Ca. and RESTON, Va. – May 5, 2020 – Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced that Virtana, the leader in hybrid infrastructure management for mission-critical workloads, has named Carahsoft its Federal distributor for its entire portfolio.
It’s no secret that organisations have a love-hate relationship with data. Decision making can be unguided and market insights can be lost when organisations collect too little data. On the other hand, with large and active datasets, where requests number in the hundreds of thousands, maintaining database performance is increasingly difficult. One open source application, Apache Cassandra, enables organisations to process large volumes of fast moving data in a reliable and scalable way.
We are so excited to announce that LogDNA received the IBM Cloud Embed Excellence Award during the IBM Think conference on May 5, 2020. IBM Cloud’s Data & AI Excellence Awards recognize the stellar performance of IBM Business Partners who drive extraordinary client experiences and business growth. IBM Log Analysis with LogDNA and IBM Cloud Activity Tracker with LogDNA are built on IKS and are deeply integrated with IBM Cloud.
Adobe and ServiceNow announced the availability of its partnership integration, to deliver an industry-first solution connecting data from Adobe Experience Platform and ServiceNow’s Customer Service Management workflow product to enable more seamless, connected customer experiences. In today’s experience economy, where digital-only is our reality, marketing and customer service organizations must be aligned around a data-driven, customer-first approach.
ServiceNow’s mission is to make work, work better for people. We strive to make work experiences – tasks like onboarding as a new employee, managing IT requests, and dealing with workplace issues – as convenient as buying a pack of diapers online for my newborn. But, at ServiceNow, we do it all with an eye towards the employee, aiming to make their lives easy and hide the complexity. Our Employee Workflows empower people to get answers and help—anytime, anywhere.
COVID-19 is changing how people want to work and how companies engage and communicate with their employees. As the curve flattens and organizations consider how to safely return employees to company workplaces, they need flexible solutions that allow them to balance employee preferences with health, regulatory and safety requirements and the demands of the business. Companies need modern, agile workflows to meet employees where they are.
