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Integration

Unlocking Productivity with Freshservice Orchestration Center

As businesses continue to grow, the diversity and complexity of infrastructure components, applications and processes increase. It is important for the IT team to manage interactions with these hybrid components seamlessly for the effective functioning of the organization. By 2021, over 75% of midsize and large organizations will have adopted a multi cloud and/or hybrid IT strategy – Gartner Introducing Orchestration center for all your integration needs.

Mattermost integrations: Sending and receiving data with outgoing webhooks

In a previous article, you learned how to receive data from an external source. In this article, you learn how to send a request or data to an external source using outgoing webhooks. As you learned from the first article in this series, we already receive alerts in Mattermost when the temperature of our fridge is too high. But what if we want to send a request to our fridges to give us the current temperature?

Issue Tracking with Linear and Sentry

Linear is an issue tracking tool that helps streamline software projects, sprints, tasks, and bug tracking. Linear’s new Sentry integration helps developers automate issue tracking and sync issues between both services. Teams can create and assign Linear Issues directly from any Sentry Issue or link Sentry Issues to existing Linear Issues. Linear’s automation will close your Sentry Issue once the Linear Issue has been resolved and update the assignee in Sentry if it changes in Linear.

More Chatbots - Slack, Mattermost, Microsoft Teams, and Google Chat

Today, we are excited to announce PagerTree has added 3 new chatbot services including Mattermost, Microsoft Teams and Google Hangouts Chat (this is in addition to our core Slack notification channel). Chatbots are available on all pricing tiers free of charge! :) If you don’t already have an account, sign up for a free-trial now. Our chatbots are will post alert details to a “channel” of your choice.

Update Statuspage using the new Uptrends integration

Atlassian, the maker of Opsgenie (We have an integration for Opsgenie too!), also offers Statuspage. Statuspage is a communication tool that allows users to view the current and recent past status of a website, API, or web application. In addition to a hosted status notification page, Statuspage also sends out messages to users to keep them informed about your site’s availability. Now Uptrends can automatically send updates to Statuspage using the new integration.

Mattermost Integrations Guide, Episode One: A New Hook

One of the great things about Mattermost is how well it integrates with all the other systems you use. But this flexibility can make it difficult to figure out which integration to use for each purpose. This series will review the various ways Mattermost can connect to other systems to give you an idea of what is possible and when to use what method.

New integration with Uber for Business gets employees safely moving again

I miss being in a car. I really miss having someplace to go! But I’m also glad that when it’s safe to go back to our offices, I’ll have the option of commuting with Uber for Business, right from my ServiceNow Safe Workplace suite. We launched the ServiceNow Safe Workplace suite two months ago. It includes apps that help companies prepare for and facilitate a safe and effective return to their respective workplaces.

6 ways to return to work with ease using Freshservice integrations

Is your organization working out the plan to bring employees back to the office? Whether it’s now or in a few months, returning to work is going to demand a new set of rules and strategies to ensure a safe environment. To help companies with returning to work, Freshservice has built a new (free) app called “Return to Work”.