Operations | Monitoring | ITSM | DevOps | Cloud

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The Seven Digital Sins Of IT-Business Disconnect

There’s a disconnect between business leaders and IT. As noted by a 2017 Forrester study conducted on behalf of Nexthink, just 36% of business users “think IT is aligned with the needs of the business,” even though technology services are now embedded into every aspect of enterprise culture, from mobile device use to wifi access to cloud computing.

GitHub Actions: Automating Serverless Deployments

The whole internet is abuzz over GitHub Actions, if by ‘whole internet’ you mean ‘the part of the internet that is obsessed with serverless ops’ and by ‘abuzz’ you mean ‘aware of‘. But Actions are a bit surprising! GitHub is a company that has famously focused on doing a single thing extremely well. As the ranks of developer-tooling SaaS companies swells by the day, you would think GitHub would have long ago joined the fray.

How to Monitor Cloud Costs More Effectively using Tags

Applying consistent tags to your cloud resources can help improve the way you organize and manage your cloud environment. For example, tagging based on environment and application enables you to quickly identify all production resources supporting a specific application. Maybe you want to target automation processes at these resources or exclude them from a specific access role. Tags enable you to do that easily and manage your cloud environment in a way that makes sense for your business.

Three smart strategies for using Microsoft Teams to make DevOps leaner

A good DevOps strategy stresses the importance of communication and collaboration between development and operations teams. But these two teams often have conflicting priorities, which can hamper the DevOps experience. Modern chat-based team collaboration tools, such as Microsoft Teams, address this very problem in a simple yet intelligent way. Here are three ways you can use Microsoft Teams to improve your DevOps experience.

If you want an open company culture, start this one habit

In the ‘90s, we used to think of blogs as online diaries, filled with oversharing and bad graphic animations. But since then, they’ve grown into a full-blown industry. Influencers are now able to make whole careers out of successful blogs and it’s difficult to find a company that’s not using a blog as part of its marketing strategy.

How to use uptime and website speed for competitive edge

Want to know how to make sure your website, web application, or API makes you stand out against the competition? It isn’t all about offering innovation (not that innovation doesn’t help), but taking what you do offer and making it the best. I.e., website and API uptime, performance, and function matter. We’ve got some tips to help you get there.

Meet Opsgenie at AWS re:Invent 2018-Making Incident Response Faster and More Efficient

It’s an exciting time here at Opsgenie. We recently joined the Atlassian family, updated our logo, released new pricing, and now we’re headed to AWS re:Invent 2018! So much has changed since last year’s event and we can’t wait to talk about it in person.

Just for Black Friday, we're doubling our prices

Black Friday. Everyone's throwing out coupon codes with crazy discounts, right? Why on earth would we be doubling our price for just that day? For many online services, Black Friday is a huge source of income. Webshops reportedly double or even triple their revenue that day. Many make up for a bad month in just that single day. On your most important sales day of the year, you want your site to be online. Therefore, on that day, our service is twice as valuable.

What is MTTR? Critical Incident Recovery Metrics to Reduce Downtime

Whether it’s a scheduled maintenance or an unexpected outage, downtime is time your solutions are out of action and unavailable for use. Long or frequent periods of downtime have significant costs to the company, and ultimately undermine customer trust. So what is MTTR? And how can improving MTTR reduce downtime? Below are four key metrics to get you started.